Senior IMS Associate

TCP Techlog Center Philippines · On-site

About this role

Senior QMS Associate
JOB CODE
PHL5070
JOB PROFILE NAME (Title)
Senior QMS Associate
MANAGEMENT LEVEL
9 Staff
DISCIPLINE
REPORTS TO
FSLA CLASSIFICATION
Pay Rate Type: Salary
The Senior IMS Associate leads the compliance of the Quality Management System of the organization with ISO and other industry standards thru the continual implementation. This role will support in leading the implementation and execution of Quality Management System indicatives towards management system maturity and best in class.

POSITION OVERVIEW

The Senior IMS Associate leads the compliance of the Quality Management System of the organization with ISO and other industry standards thru the continual implementation. This role will support in leading the implementation and execution of Quality Management System indicatives towards management system maturity and best in class.

ESSENTIAL JOB SKILLS/DUTIES

  • DCC Function:

  • Manages document control, release, and portal updates with retention tracking

  • Ensures external documents are translated into internal requirements

  • Standardizes procedures with process owners from creation to approval

  • Administers document review and approval workflows

  • Conducts QMS training and onboarding sessions

  • Performs audits, gap analysis, and compliance monitoring (Lead Auditor role)

  • Supports ISO/R2 and regulatory certification readiness and compliance

  • Drives QMS programs and supports project execution (DMAIC, PM lifecycle)

  • Conducts process, system, layered, and legal compliance audits

  • IMS Function:

  • Manages layered process audit performance and approvals

  • Supports compliance tracking for QIP metrics and audit requirements

  • Coordinates ISO readiness plans, monitoring, and reporting

  • Tracks auditor performance and recognition programs

  • Monitors audit schedules and coordinates with auditors/auditees

  • Standardizes procedures and ensures timely documentation processes

  • Conducts QMS training and onboarding support

  • Supports certification compliance (ISO, R2) and QMS initiatives

Company at a glance

uBreakiFix by Asurion provides professional repair services for anything with a power button, from smartphones, tablets, and computers to game consoles, smart speakers, and drones—and everything in between. While common repairs include cracked screens, battery issues, and water damage, our repair experts have fixed millions of devices and can help with most any tech mishaps. We offer free, no-obligation diagnostics on all gadgets, as well as a low-price guarantee and 90-day warranty on all repairs. When tech breaks, we can fix it at nearly 700 uBreakiFix by Asurion stores across the U.S. and Canada, plus a network of more than 600 We Come to You mobile repair vehicles.

Visit uBreakiFix.com for more information.

Founded2009
Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryComputers and Electronics Manufacturing
Location
Calamba, Laguna, Philippines
LinkedInLinkedIn

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