Regional Account Manager

San Juan · On-site

About this role

Regional Account Manager
Position Summary
The Regional Account Manager is responsible for managing and developing strategic relationships with key customers and business partners within the assigned region. This role focuses on achieving revenue growth, customer satisfaction, and market expansion by understanding client needs, promoting company solutions, and ensuring long-term partnership success.

The Regional Account Manager is responsible for managing and developing strategic relationships with key customers and business partners within the assigned region. This role focuses on achieving revenue growth, customer satisfaction, and market expansion by understanding client needs, promoting company solutions, and ensuring long-term partnership success.

Responsibilities

  • Act as a link between Asurion and the sales channels of wireless service providers within the defined geographic region.

  • Develop strong relationships with clients and implement growth initiatives within the wireless provider sales channels for device protection, with a strong focus on both direct and indirect points of sale.

  • Responsible for achieving and/or exceeding established financial and growth objectives, and for managing day-to-day product-related inquiries, ensuring customer satisfaction.

  • Evaluate and respond to gaps between the current product, customer needs, and competitor offerings.

  • Collaborate with internal customer service team members and other cross-functional areas to identify growth opportunities and process improvements.

Qualifications

  • Bachelor’s degree in business administration, Marketing, Sales, or related field.

  • Minimum 5+ years of experience in account management, sales, or business development (regional or national scope preferred).

  • Proven track record of achieving or exceeding sales targets.

  • Strong negotiation, communication, and relationship-building skills.

  • Ability to manage multiple accounts and priorities effectively.

  • Proficient in CRM systems (e.g., Salesforce) and MS Office Suite.

  • Analytical mindset with strong problem-solving abilities.

  • Willingness to travel within the assigned region

  • Experience in technology industry.

  • MBA or advanced business degree.

  • Bilingual or multilingual capabilities (depending on region).

Core Competencies

  • Customer Focus

  • Strategic Thinking

  • Results Orientation

  • Collaboration & Teamwork

  • Adaptability

  • Business Acumen

Company at a glance

uBreakiFix by Asurion provides professional repair services for anything with a power button, from smartphones, tablets, and computers to game consoles, smart speakers, and drones—and everything in between. While common repairs include cracked screens, battery issues, and water damage, our repair experts have fixed millions of devices and can help with most any tech mishaps. We offer free, no-obligation diagnostics on all gadgets, as well as a low-price guarantee and 90-day warranty on all repairs. When tech breaks, we can fix it at nearly 700 uBreakiFix by Asurion stores across the U.S. and Canada, plus a network of more than 600 We Come to You mobile repair vehicles.

Visit uBreakiFix.com for more information.

Founded2009
Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryComputers and Electronics Manufacturing
Location
San Juan, Puerto Rico, United States
LinkedInLinkedIn

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