Product Technician
About this role
JOB CODE
PHL5712
JOB PROFILE NAME (Title)
Technician, Product - Operations
MANAGEMENT LEVEL
9 Staff
DISCIPLINE
Product Operations
REPORTS TO
FSLA CLASSIFICATION
Exempt
The Product Technician is responsible for supporting product pilot runs, monitoring parts yield and performance, maintaining accurate technical documentation, and preparing client service reports. This role works closely with Engineering, Operations, Quality, Planning, and Project Management to ensure successful transition into production and meet established quality, productivity, and client requirements.
The Product Technician is responsible for supporting product pilot runs, monitoring parts yield and performance, maintaining accurate technical documentation, and preparing client service reports. This role works closely with Engineering, Operations, Quality, Planning, and Project Management to ensure successful transition into production and meet established quality, productivity, and client requirements.
Required Soft/Leadership Skills
• Detail-focused with strong follow-through.
• Clear, concise written and verbal communication.
• Collaborates effectively across shifts and teams.
• Adapts to changing priorities and schedules.
• Owns results and meets commitments.
Required Education & Experience
• Undergraduate of Engineering or Graduate of Technical, Vocational or Diploma Course with at least a year of relevant work experience.
Technical Courses: Electronics, Electrical, Mechanical, Computer, Information Technology
• 2+ years in production or product operations.
• Experience following SOPs, Technical Data Sheet, Temporary Change Notice
Preferred Education & Experience
• Associate degree in technical field.
• Experience in regulated manufacturing.
• Lean or Six Sigma exposure.
Company at a glance
uBreakiFix by Asurion provides professional repair services for anything with a power button, from smartphones, tablets, and computers to game consoles, smart speakers, and drones—and everything in between. While common repairs include cracked screens, battery issues, and water damage, our repair experts have fixed millions of devices and can help with most any tech mishaps. We offer free, no-obligation diagnostics on all gadgets, as well as a low-price guarantee and 90-day warranty on all repairs. When tech breaks, we can fix it at nearly 700 uBreakiFix by Asurion stores across the U.S. and Canada, plus a network of more than 600 We Come to You mobile repair vehicles.
Visit uBreakiFix.com for more information.
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