About this role
About Truly
Truly is a modern dental company growing across Ireland and the UK. We're building the largest network of patient-first dental clinics in the region, with over 20 locations and a team of 500+ professionals.
We do dental differently, combining the warmth and care patients deserve with the technology and standards of a modern healthcare brand.
Why Join Truly Dental?
Work in a modern, technology-driven clinical environment
Join a supportive team where collaboration and learning matter
Be part of a growing international dental group
Opportunity for long-term career development
Make a real impact on patient experience every day
Get a feel for our team and culture before applying:
🌐 Website
The Role
As the first face patients see when they walk into Truly, you'll set the tone for their entire experience. You'll manage the front desk, coordinate appointments, support the clinical team, and make sure every patient feels welcomed and cared for.
Key Responsibilities
Welcoming patients and managing reception
Booking, rescheduling and confirming appointments
Handling incoming calls and emails professionally
Processing payments and managing patient records (GDPR compliant)
Coordinating between patients and clinical team
Maintaining a tidy, welcoming reception area
Supporting the Practice Manager with admin tasks
What We're Looking For
Previous reception or customer-facing experience (dental/medical is a plus)
Strong English communication, both written and spoken
Confident with practice management software (Dentally, Exact, SOE - training provided)
Multitasker with attention to detail
Warm, professional, calm under pressure
GDPR awareness
Right to work in Ireland or the UK
Important Details Before Applying
This role is based in Galway Ballybrit.
The expected start date is early September.
The clinic operates Monday to Sunday, from 8:00 AM to 8:00 PM.
Shift patterns may include 7:30 AM–2:30 PM, 2:30 PM–8:30 PM, or 8:00 AM–8:00 PM, depending on clinic needs.
Flexibility to work rotating shifts, including evenings and weekends, is required.
Ready to join us? Click apply and tell us about yourself.
We review every application and will be in touch within a few business days.
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