About this role
TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.
Job Description:
Maintenance Supervisor– Lease-Up Community
Location: North Miami, FL
Position Summary
The Maintenance Supervisor is responsible for leading all maintenance operations during the lease-up and ongoing stabilization of a luxury multifamily community. This role ensures the property is maintained to the highest standards of quality, safety, curb appeal, and resident satisfaction while supporting occupancy goals. The Maintenance Supervisor oversees maintenance staff, vendors, preventive maintenance programs, unit readiness, and capital improvement projects, while working closely with the Property Manager and construction team to deliver an exceptional resident experience.
Essential Responsibilities
Leadership & Team Management
Recruit, train, coach, and supervise the maintenance team.
Foster a culture of accountability, professionalism, safety, and exceptional customer service.
Schedule team members to ensure adequate coverage, including emergency on-call rotations.
Conduct regular team meetings, performance evaluations, and ongoing training.
Lease-Up Operations
Coordinate with construction teams to receive completed apartment homes and common areas.
Perform detailed quality inspections (punch walks) prior to unit acceptance.
Ensure apartments are fully prepared and move-in ready according to company standards.
Prioritize service requests while supporting aggressive leasing and occupancy goals.
Assist with model apartment preparation and maintenance of leasing tour paths.
Maintenance Operations
Oversee all preventive and corrective maintenance for apartments, amenities, and building systems.
Diagnose and repair HVAC, plumbing, electrical, appliances, carpentry, painting, and general maintenance issues.
Ensure all work orders are completed accurately and within established service standards.
Maintain inventory of maintenance supplies, equipment, and tools.
Vendor & Capital Project Management
Coordinate third-party contractors and service providers.
Monitor vendor performance, safety compliance, insurance requirements, and quality of work.
Assist with warranty management and tracking construction deficiencies.
Support capital improvement projects and turnover schedules.
Compliance & Safety
Maintain compliance with OSHA regulations and company safety standards.
Ensure all life safety systems are functioning properly.
Conduct routine inspections of mechanical rooms, amenities, rooftops, parking garages, and common areas.
Maintain required maintenance records, inspections, and certifications.
Budget & Asset Management
Assist in preparing and managing the maintenance operating budget.
Control maintenance expenses while maintaining quality standards.
Monitor inventory and purchase supplies in accordance with budget guidelines.
Identify opportunities for cost savings and operational efficiencies.
Resident Experience
Deliver exceptional customer service to residents and prospects.
Respond promptly and professionally to service requests.
Assist in resolving resident concerns related to maintenance.
Support resident retention through timely, high-quality service.
Qualifications
High school diploma or GED required.
Minimum of 5 years of multifamily maintenance experience.
At least 2 years of supervisory or Service Manager experience.
Previous lease-up experience strongly preferred.
EPA Universal Certification required.
HVAC certification preferred.
Valid driver's license and reliable transportation.
Ability to participate in an emergency on-call rotation.
Knowledge, Skills & Abilities
Strong knowledge of HVAC, plumbing, electrical, appliances, drywall, painting, and carpentry.
Experience using property management software (OneSite, RealPage, Yardi, or similar).
Excellent leadership and team development skills.
Strong organizational and time management abilities.
Ability to manage multiple priorities in a fast-paced lease-up environment.
Excellent verbal and written communication skills.
Commitment to delivering outstanding customer service.
Physical Requirements
Frequently lift up to 50 pounds.
Ability to stand, walk, climb ladders, bend, kneel, and work in varying weather conditions.
Ability to respond to emergency maintenance situations after hours.
Preferred Experience
Luxury multifamily or high-rise community experience.
Lease-up or new construction experience.
Building automation systems experience.
Pool Operator Certification (CPO) preferred.
Bilingual (English/Spanish) is a plus.
Benefits as a TRGM Employee:
- Base Salary + Performance Bonus.
- Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
- The benefits package includes 100 percent employer-paid life and disability insurance.
- Employer Matching 401k
- Employee Engagement and Wellness programs.
- Company-paid PTO
- Opportunities for Professional Development and Tuition Reimbursement.
TRG Management is proud to be an Equal Opportunity Employer.
We are a Drug-Free Workplace.
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