Tunnel System Technician USS Grade 8 - 12 Month Temporary Opportunity

You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.

You have the opportunity to gain a wealth of expertise and a diverse range of skills, providing insight and knowledge without losing sight of your work-life balance or wellbeing.

In this role, you'll:

Manage and maintain local area networks supporting tunnel systems, including IT, engineering, and safety-critical equipment. You will monitor performance, perform upgrades and configurations, and work with internal teams and vendors to ensure reliable system operation.

You will support the Regional Traffic Operations Centre by maintaining and troubleshooting critical Operational Management and Control System (OMCS) equipment across the tunnel network. This includes responding to faults, conducting preventative maintenance, and coordinating upgrades and repairs across systems such as SCADA, PLCs, servers, networking, and operating platforms.

The Tunnel System Technician will also be responsible for:

• Responding to OMCS equipment failures, diagnosing issues, and restoring systems quickly to minimise disruption, including participation in a rotating on-call roster.

• Maintaining and supporting OMCS hardware and software, including SCADA, Windows, VMware, PLCs, servers, backups, and monitoring tools.

• Conducting routine monitoring and preventative maintenance, including system configuration and backups in line with OEM schedules.

• Logging faults, tracking defects, and maintaining accurate documentation while improving reporting and system visibility.

• Coordinating maintenance and repairs with internal teams and vendors to ensure efficient system restoration and minimal downtime.

• Prioritising incidents, triaging issues, and collaborating with operators and stakeholders to resolve faults and support continuous improvement initiatives.

This is a fixed term full-time role (up to 30 August 2027) which can be based out of Byron Bay or Tweed Heads, NSW.

For more information on the role and business unit, view the role description and information pack. 

About you

You hold Cert IV vocational qualifications as a minimum in Control Systems / Electronics / Information Technology / Computer Science / Communication Networks along with demonstrated, relevant, equivalent professional experience.

You have a strong technical aptitude with the ability to effectively solve problems. You will bring skills in networking, operating systems and system level troubleshooting.

You are experienced in maintaining SCADA systems, industrial control systems, critical safety systems, or similar environments.

You communicate clearly under pressure, maintain accurate documentation, and thrive in a role that combines hands on diagnostics, preventative maintenance and on call responsiveness.

You hold a valid Australian Class C driver licence (minimum P1) and are willing to be part of an on-call roster, with occasional travel to other sites for maintenance and inspections.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.