Manager Reporting Risk & Insights
About this role
You want to play a part in making NSW a better place to work, live and travel.
Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.
In this role you will
In this role, you will lead the branch’s performance and risk reporting, making sure information is clear, accurate, and actionable for decision-makers.
You’ll help shape reporting processes, provide meaningful insights, and improve how data is collected, analysed and presented.
By combining strong analytical skills with a collaborative approach, you’ll make it easier for the branch to monitor performance, identify risks early, and make confident decisions to deliver strategic outcomes.
Taking a portfolio-wide view, you’ll highlight trends, risks, and opportunitie s across multiple projects and programs, and provide recommendations that help the branch deliver on its strategic priorities.
Key responsibilities:
- Establish and maintain reporting tools and processes to analyse and communicate key business performance metrics, trends and insights.
- Act as the branch reporting process and tools owner, leading continuous improvement for reporting accuracy, efficiency and insight generation.
- Design, enhance and manage dashboards and data visualisations (e.g., Power BI, Tableau) to provide transparent and timely performance insights.
- Ensure performance information is accurate, complete and fit‑for‑purpose to support effective business performance management and issue identification.
- Maintain reporting systems that identify and analyse performance and project risks, enabling proactive mitigation strategies.
- Monitor progress against annual business plan deliverables, KPIs and milestones, providing recommendations to support continuous improvement.
- Identify and resolve data inconsistencies to strengthen reliability and alignment across reporting channels.
- Collaborate with stakeholders to embed performance- and risk‑aware practices and support evidence‑based decision-making.
For more information on this position and business unit, view the role description and information pack.
About you
You are analytical and collaborative, able to turn complex data into clear, practical insights.
You take pride in delivering high-quality information that helps teams and leaders make confident, evidence-based decisions.
You work well with project teams and stakeholders, explaining findings in plain language, and are organised, calm under pressure, and committed to improving reporting processes and data quality.
You are confident using systems and tools such as SAP Equip, Power BI, or Tableau to gather, validate, and analyse data, translating complex datasets into actionable insights and recommendations.
You build trusted relationships with stakeholders and foster a culture of continuous improvement across the branch.
To succeed in this role, you will have:
- Demonstrated experience in performance reporting, business analytics and risk management in a large or complex organisation.
- Advanced Microsoft Excel skills and experience using dashboarding tools such as Power BI or Tableau.
- Strong analytical and problem‑solving skills, with the ability to interpret complex data and generate actionable insights.
- Proven ability to develop and maintain reporting frameworks, dashboards and performance monitoring tools.
- Excellent written and verbal communication skills, including the ability to present clear, concise reports to senior audiences.
- Tertiary qualifications in a related discipline and/or relevant industry experience.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Apply today
Applications close 11:59 PM Sunday 6 September 2026
For more information about this role, please contact [email protected].
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
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Company at a glance
We’re an innovative NSW government organisation comprised of a network of agencies and divisions that keep the state moving. Our focus is on delivering safe, reliable and integrated transport networks for everyone.
With over 28,000 team members, we’re committed to inclusion, diversity, and opportunities across metro and regional areas. Join us in shaping a transport network that meets the needs of customers now and into the future.
Right now, we’re focused on making transport fairer and safer for everyone and delivering a more resilient and reliable network. It is all with the view of continually creating better passenger journeys and safer travel for the people using our networks. This also means meaningful employment opportunities across metropolitan and regional areas, with careers in engineering, technology, safety, design, planning, maintenance and frontline jobs delivering services to our passengers.
We’re not just about what we do, but how we do it. Our culture embraces innovation, diversity, and collaboration, ensuring our people thrive while making a lasting impact.
The road ahead is full of opportunity - join us in building the future of transport in NSW.
Top Benefits
- Flexible work options
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