Manager Engagement Business Analysis
About this role
You’re agile, keen and open to meaningful work and opportunities that come your way.
If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless operations that result in efficiency for millions of customers.
The role:
Working as part of a team delivering high‑impact operational and technology initiatives, this role supports Transport for NSW by leading business analysis and stakeholder engagement activities that help improve TMC operations and enable better decision‑making.
This role will see you partner closely with operational leaders, project teams and stakeholders to shape initiatives from early concept through to delivery. You’ll lead business analysis activities, develop compelling business cases, facilitate workshops, and provide clear, evidence‑based advice to support prioritisation, investment decisions and continuous improvement.
You will lead and influence better business outcomes, delivering practical, well‑defined solutions and actionable insights in a fast‑paced, operational environment with competing priorities and complex stakeholder needs.
For more information on this position and business unit, view the role description and information pack.
About you
Your strong business analysis expertise and stakeholder engagement skills, developed across complex operational, technology or transformation environments, will see you excel at translating business needs into clear requirements and meaningful outcomes.
You’re recognised as a trusted advisor, skilled at facilitating discussions, influencing decisions and building alignment, with proven experience delivering business cases, process improvements and solution options that create measurable value.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Apply today
Applications close 11:59 PM Wednesday 2 September, 2026.
For more information about this role, please contact [email protected].
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
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Company at a glance
We’re an innovative NSW government organisation comprised of a network of agencies and divisions that keep the state moving. Our focus is on delivering safe, reliable and integrated transport networks for everyone.
With over 28,000 team members, we’re committed to inclusion, diversity, and opportunities across metro and regional areas. Join us in shaping a transport network that meets the needs of customers now and into the future.
Right now, we’re focused on making transport fairer and safer for everyone and delivering a more resilient and reliable network. It is all with the view of continually creating better passenger journeys and safer travel for the people using our networks. This also means meaningful employment opportunities across metropolitan and regional areas, with careers in engineering, technology, safety, design, planning, maintenance and frontline jobs delivering services to our passengers.
We’re not just about what we do, but how we do it. Our culture embraces innovation, diversity, and collaboration, ensuring our people thrive while making a lasting impact.
The road ahead is full of opportunity - join us in building the future of transport in NSW.
Top Benefits
- Flexible work options
- Inclusion and diversity initiatives
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