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Trailborn Hotels & Resorts

Night Audit

Trailborn Highlands, Highlands, NC, US · On-siteUp to $20
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About this role

POSITION – NIGHT AUDITOR

RATE OF PAY - $20.00 PER HOUR

EMPLOYEE CATEGORY - PART TIME

 

ABOUT OUR ROLE

As a Night Auditor you are responsible for running all end of day financial reports, oversee security of the property, and ensure guest satisfaction and requests are met as the sole front office teammate during the overnight period..

ESSENTIAL FUNCTIONS

  • Greet, register, and assign rooms to guests of the hotel
  • Make and confirm guest reservations
  • Verify guests' credit and establish how they will pay for the accommodation upon check-in
  • Keep record of room availability and guests' accounts using property management system
  • Perform simple bookkeeping activities, such as balancing receipts and revenue for the day, and perform income audit on all revenues posted
  • Review accounts and charges with guests during the checkout process
  • Contact overnight housekeeping or maintenance staff when guests report problems
  • Respond to inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions
  • Record guest comments or complaints, referring customers to managers as necessary
  • Complete "bucket checks" to ensure all accounts are current and comply with standards established by the hotel's Controller
  • Perform other duties as assigned

QUALIFICATIONS

Minimum Qualifications: 

  • Communicate clearly, whether in writing (e.g., giving written instructions) or verbally
  • Ability to communicate in English, verbal and written
  • Ability to work flexible hours, including weekends and holidays
  • A great smile, attitude and desire to work with an energetic team!

Preferred Qualifications: 

  • Experience in a hotel or resort setting.

 

PHYSICAL REQUIREMENTS

  • Must be able to remain upright and able to continuously move on a firm surface for an 8–10-hour shift.
  • Must be able to move at least 20 pounds up to 5 feet high without another person's aid.
  • Must be able to assist guests with luggage and set up event rooms.

ABOUT OUR

BENEFITS

Company Benefits and Perks

Full Time

Part Time

Seasonal

Medical (with company contribution)

Eligible

-

-

Dental (with company contribution)

Eligible

-

-

Vision (with company contribution)

Eligible

-

-

Paid Time Off

Eligible

-

-

401(k) (with company match)

Eligible

Eligible

-

Sick Time

Eligible

Eligible

-

Employee Dining Discounts

Eligible

Eligible

Eligible

Employee Marketplace Discounts

Eligible

Eligible

Eligible


SCHEDULE

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.

The specific statements shown in each section of this Job Description are not intended to be all-inclusive.  They represent typical elements and criteria considered necessary to perform the job successfully.  The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.

 

 

Company at a glance

Trailborn Hotels & Resorts is the leading hospitality brand and management company bringing boutique hotels to the great outdoors. Built for the modern adventurer, each Trailborn hotel puts guests at the heart of the country’s most extraordinary outdoor destinations – from national parks to wine country, snow-capped mountains to sun-soaked beaches – to create a unique experience for outdoors enthusiasts.

Trailborn currently has properties along the foothills of North Carolina's Blue Ridge Mountains; the Grand Canyon; and Wrightsville Beach, North Carolina. Hotels will soon open in Mendocino, California; Jackson Hole, Wyoming; and beyond.

To learn more about Trailborn Hotels & Resorts and book your stay, visit trailborn.com.

Team Size201-500 employees
WorkspaceOn-site
IndustryHospitality
Location
Highlands, North Carolina, United States
Websitetrailborn.com
LinkedInLinkedIn

Top Benefits

  • Medical
  • Dental
  • Vision
  • Paid Time Off
  • 401(k)
  • Sick Time
  • Employee Dining Discounts
  • Employee Marketplace Discounts

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