Customer Experience Ambassador
About this role
Company Description
Join TOMRA and help power the recycling revolution!
We're transforming the way the world thinks about waste through innovative technology and smart recycling solutions. Our reverse vending machines help Australians turn empty drink containers into valuable resources, supporting a cleaner, more sustainable future.
Partnering with Containers for Change in QLD and WA, we're making recycling easier, rewarding, and better for our communities.
TOMRA is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, culture, religion, language or personal circumstances. TOMRA is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.
Job Description
Looking for a job where you can make a difference, meet great people, and help the environment all in one shift?
At TOMRA, our Customer Experience Ambassadors (aka Loopers!) are the friendly faces behind the Containers for Change Scheme. Every day, our Loopers help customers recycle, reduce waste, and contribute to a cleaner future for our communities.
Whether you're greeting customers with a smile, helping someone use our machines, or keeping the centre looking its best, you'll play an important role in creating an experience that keeps customers coming back again and again.
What a day in the life of a Looper looks like:
- Welcoming customers and answering their questions
- Helping people recycle and supporting the Containers for Change Scheme
- Creating positive experiences through exceptional customer service
- Keeping the recycling centre clean, safe, and presentable
- Carrying out basic cleaning and maintenance of our reverse vending machines
- Spotting and reporting safety hazards to keep everyone safe
- Pitching in wherever needed to support the team
Qualifications
You're our kind of person if you:
- Care about the environment and want to make a positive impact
- Love chatting with people and making their day a little better
- Take pride in keeping things clean, tidy, and organised
- Put safety first because everyone deserves to get home safely
- Enjoy working as part of a supportive team
- Have experience in a customer-facing role and love helping people
Why you'll love being a Looper:
- Be part of a company making a real difference for the environment
- Work with a fun, supportive, and passionate team
- Meet people from all walks of life in your local community
- Help create a cleaner, more sustainable future
- Spend your shifts doing work that truly matters
Additional Information
Does this sound like you?! If so we would love to hear from you!
Find out more about TOMRA at: www.myTOMRA.com.au Facebook, Instagram, X and LinkedIn
Company at a glance
We design and manufacture sensor-based sorting machines and integrated post-harvest solutions for the food industry, using the world’s most advanced grading, sorting, peeling, and analytical technology.
Over 8,000 units are installed at food growers, packers, and processors around the world for fruits, nuts, vegetables, potato products, grains and seeds, dried fruit, meat and seafood. Our mission is to enable its customers to improve returns, gain operational efficiencies, and ensure a safe food supply via smart and easy-to-use technologies. To achieve this, we operate centers of excellence, regional offices, and manufacturing locations within the United States, Europe, South America, Asia, Africa and Australasia.
TOMRA Food is a member of the TOMRA Group that was founded on innovation in 1972 that began with design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers.
TOMRA has ~100,000 installations in over 80 markets worldwide and had total revenues of ~9,3 billion NOK in 2019. The Group employs ~4,500 globally and is publicly listed on the Oslo Stock Exchange (OSE: TOM). For further information about TOMRA, please see www.tomra.com
Top Benefits
- Supportive team environment
- Environmental impact contribution
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