Operations Administrator
About this role
Job Title: Operations Administrator
Position Type: Permanent, full time
Location: Rearsby, Leicestershire
Why Tokio Marine HCC?
Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.
Job Purpose:
This is an excellent opportunity to work within our Surety Division. This is a very successful, busy and enthusiastic team who pride themselves on the high level of service they provide.
Key Responsibilities:
Provide support to Clients, Brokers and TMHCC & TME Underwriters (who work from many different locations across the UK and EU) in the underwriting, processing and ongoing administration of Surety Bonds, such as Construction Bonds, Custom Bonds and Pension Guarantees
Input and retrieval of data on a bespoke database (underwriting system)
Filing documentation into ImageRight (paperless filing system)
Retrieval of financial information from Companies House and other information providers
Inputting terms on underwriting system and preparing quote letters
Preparation and checking of legal documentation
Assisting with departmental incoming/outgoing post
Monitoring of the general department e-mail box and distribution of incoming e-mails as appropriate
Dealing with customers and insurance brokers enquiries and queries by telephone
Producing Invoices and Premium Advice Notes
Change additional premiums for overrun of contracts.
General Office Administration
Other reasonable duties as instructed by the Surety Administration Manager
Skills and Experience Specification:
Good command of English and numeracy
Good keyboard skills, high level of accuracy essential
High level of written and verbal communication skills
Confident and courteous telephone manner
Good organizational skills
Self-motivated and able to use own initiative
What We Offer
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.
The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies.
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Company at a glance
Tokio Marine HCC focuses on what matters most; our people. Empowered employees deliver on commitments and look beyond profits to drive a culture of innovation and collaboration.
We are diverse. We are entrepreneurial. We are forward thinkers who know risk and know our customers. With offices in the U.S. and Europe, we are leading the industry, underwriting more than 100 classes of specialty insurance in 180 countries. Our products and capabilities set the standard for the industry, and many of our approximately 3,900 employees are industry-leading experts.
Each of our highly entrepreneurial businesses are equipped to underwrite special situations, companies and individuals, delivering effective solutions for our customers. After all, our customers are our number one priority.
TMHCC was founded in 1974 and has achieved over 40 targeted acquisitions since our founding. Our outstanding record of growth and profitability even in the most challenging environments is a testament to the talent of our people and our unwavering commitment to the customer.
Thoughtful. Sincere. Human. We aren’t just insurance professionals—we are collaborators who strive to make the world a better place through purposeful, simple and flexible insurance and risk management practices.
Top Benefits
- Competitive salary
- Employee benefit package
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