Volunteer Befriender Companion For Activities and Chats
About this role
Volunteer Befriender Companion For Activities and Chats
Department: Operations
Employment Type: Volunteer
Location: Kingsmead Cluster
Reporting To: nicola moore
Description
To provide companionship, emotional support, and social engagement to individuals living with mental health diagnoses through regular friendly interactions, meaningful conversations, and participation in activities. The role aims to reduce isolation, promote wellbeing, and support individuals to feel valued and connected.
Key Responsibilities
• Develop a trusting, respectful, and non-judgemental relationship with the individual you are paired with
• Offer regular contact (face-to-face, phone, or online) in line with agreed schedules
• Provide a listening ear, encouraging open and supportive conversations
Engaging in Activities
• Support individuals to take part in enjoyable and meaningful activities such as:
o Walks or light exercise
o Creative or hobby-based activities (e.g. arts, crafts, games)
o Community-based outings (where appropriate)
• Encourage participation while respecting the individual’s pace, preferences, and energy levels
• Engage in friendly chats that promote confidence and wellbeing
• Provide reassurance and companionship, particularly during periods of low mood or isolation
• Encourage positive coping strategies and conversations that support recovery
• Support individuals to build confidence in social situations
• Encourage engagement with community resources, groups, or services where appropriate
• Empower individuals to make choices and express their preferences
• Follow safeguarding policies and procedures at all times
• Maintain appropriate professional boundaries within a volunteer role
• Report any concerns about wellbeing or safety to the designated supervisor
• Provide brief feedback or updates following sessions where required
• Maintain confidentiality in line with organisational policies
• Attend supervision or check-ins with the volunteer coordinator
Skills, Knowledge & Expertise
- Empathy, patience, and a compassionate approach
- Good listening and communication skills
- Non-judgemental attitude towards mental health
- Reliability and commitment
- Ability to respect boundaries and confidentiality
- Understanding (or willingness to learn) about mental health challenges
Job Benefits
Company at a glance
Together for Mental Wellbeing is a national charity that supports people with mental health issues to lead fulfilling and independent lives.
(Our LinkedIn page is monitored 10am-6pm, Mon-Fri excluding bank holidays.)
We value people as experts in what works best for them, and each individual we work with influences and shapes the support they and others receive from us.
Founded in 1879, today we work with approximately 4,500 people every month - at around 70 locations across England.
Our services include support in the community, accommodation-based support, advocacy, and criminal justice services.
For more information, visit www.together-uk.org
Top Benefits
- Diversity And Inclusion
- Reasonable Adjustments During Recruitment
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