International Digital Retail & eCommerce Manager
About this role
Who We’re Looking For:
Amazon | Retailer.com | Digital Shelf | Content & SEO | Ratings & Reviews
Therabody is seeking a results-driven International Digital Retail & eCommerce Manager to own and optimise how our brand and products show up across Amazon and leading retail partners throughout the UK, EU and APAC.
You’ll drive best-in-class digital execution across retailer.com and marketplaces, owning everything from PDP content, SEO and share of search to ratings & reviews, content syndication and digital launch readiness.
Working with partners including Amazon, John Lewis, Boots, Currys and MediaMarkt, you’ll combine strong eCommerce expertise with a commercial and analytical mindset to improve discoverability, conversion and the overall online shopping experience.
Key Responsibilities:
Digital Content & Optimisation
- Own the creation and optimisation of PDP content, including titles, bullet points, descriptions, backend keywords and enhanced content to maximise discoverability and conversion.
- Own the creation and ongoing optimisation of Amazon Brand Stores, A+ content and Brand Story modules, delivering best-in-class digital shopping experiences.
- Partner with brand and creative teams to develop PDP copy, carousel imagery, infographics and other required digital assets.
- Manage content syndication across retailer platforms, ensuring accuracy, compliance and speed to market.
- Build retailer-specific landing pages that enhance product education, storytelling and brand discovery.
- Ensure Therabody’s premium brand identity and positioning is reflected across all retail.com touchpoints.
- Own digital shelf readiness for all new product launches, ensuring PDPs, Amazon Brand Stores, A+ Content, ratings & reviews and syndicated content are live, accurate and optimised ahead of launch.
Share of Search
- Develop and execute SEO and keyword strategies using tools such as Helium 10 to improve discoverability across retailer websites and marketplaces.
- Monitor keyword rankings, listing health and share of search, identifying opportunities to improve visibility and conversion.
- Partner with regional teams to optimise search performance based on local market behaviours and retailer algorithms.
Ratings & Reviews
- Own the international ratings and reviews strategy, driving review coverage, quality and sentiment across retail partners.
- Manage review generation, seeding and syndication programmes, ensuring campaigns are in place ahead of all product launches and review health targets are achieved.
- Monitor review performance, including volume, ratings, velocity and syndication health, taking action to improve customer trust and conversion.
- Analyse customer feedback and provide actionable insights to Product, Marketing, Sales and Customer Experience teams.
Analytics & Performance
- Define and report on digital shelf KPIs including content health, conversion, traffic, share of search, ratings and review performance.
- Lead A/B testing initiatives to optimise PDP performance and improve conversion.
- Deliver actionable performance insights to regional stakeholders.
- Identify opportunities to improve conversion and digital merchandising performance.
Qualifications & Experience
- 3+ years of experience in digital merchandising, marketplace management or digital shelf management.
- Hands-on experience managing Amazon Seller Central, Amazon Brand Stores and A+ content.
- Demonstrated experience managing digital merchandising across international retailer websites.
- Proven experience optimising PDP content, SEO, search visibility and ratings & reviews programmes.
- Experience using content syndication platforms such as Syndigo, BazaarVoice, 1WorldSync or similar.
- Excellent project management and organisational skills with the ability to manage multiple launches across regions and time zones.
- Experience working across multiple countries, markets or regions.
- Strong analytical skills, with proficiency in Excel and experience leveraging analytics dashboards.
Location
London, UK (Hybrid) – minimum 3 days per week in our London office
Company at a glance
Therabody is the leader in Beauty, Performance and Wellness technologies, revolutionizing health and recovery with science-backed products and services designed to help everybody live longer, healthier lives.
Founded by Dr. Jason Wersland to alleviate his own debilitating pain after a traumatic accident, he invented the category-defining percussive therapy device, Theragun which has been rooted in more than a decade of research and development.
We empower people around the world to live healthier lives through a deeper understanding of their bodies and minds. Since our founding, the company has continued to pave the way with an innovative ecosystem of wellness solutions backed by science, including pneumatic compression (RecoveryAir), electrical stimulation (PowerDot), vibration therapy (Wave series), and USDA Certified Organic CBD (TheraOne).
Science is fundamental to Therabody’s DNA; using existing science combined with internal and external research to validate products and services. Our products are embraced by both the medical community and millions of consumers worldwide. Currently available in more than 60 countries, including company-owned retail stores and ResetⓇ, a whole-body wellness center.
Therabody is a team-oriented, high-energy, creative workplace that thrives on ideas and collaboration. In keeping with our philosophy on innovation, our team members are out-of-the-box thinkers who thrive in our forward-thinking culture. We are looking for smart, driven individuals who are inspired by shaping the new frontier of health and well-being.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?