Digital Project Adoption Lead
About this role
CONTEXT
Created in 2017, The Independents is an entrepreneur-driven community of industry-leading experts, delivering global, connected solutions for luxury, fashion and lifestyle businesses to become culture brands. The Independents brings together a unique, future-fit ecosystem of services for ambitious businesses who seek to impact global culture around 3 key pillars:
Experience: Atelier Athem, Atelier Lum, Bureau Betak, INCA, K2, Kennedy, Kitty Events, Prodject, We are Ona, TI Productions
Communication, Strategy & influence: 2x4, Ctzar, Karla Otto, Lefty, Lucien Pages, Sunshine, The Qode
Content: Bureau Béatrice, Bureau Future, Kitten, Sunshine, Terminal 9 Studios, Phantasm Group
The Independents is rolling out a transformation program (AI use cases, tech developements, Gemini Enterprise, …), which is entering its deployment phase: training, toolkits, adoption tracking, and agency-by-agency change support.
We need someone to support the team on the rollout, working alongside the strategy, tech teams, HR and agencies.
MISSIONS
Training & enablement on digital projects
- Design and run the training and communication strategy per user profile / agencies (strategy, roadmap, plan…)
- Build and maintain the adoption toolkit (guides, use case cards, quick reference materials, videos, …) in a format agency teams will use
- Own the communications and training calendar (launch, toolkit send, pulse checks, follow-up nudges)
AI Ambassador network and agency relationship
- Run the ambassador network on use case deployment: brief, support, and keep them engaged across agencies
- Sit in front of users directly: run sessions, answer questions…
Adoption tracking and support
- Track adoption (usage, pulse surveys, barriers) and feed blockers back to the Core Team
- Manage and coordinates requests from users and escalate technical or licensing issues
- Support to executive reporting on transformation
KEY STAKEHOLDERS
- Chief of Staff/Tranformation
- Chief IT Officer
- Tech Director
- Digital Project Manager (direct line)
- Agencies
PROFILE
- 3-5 years experience in project management and/or change management
- Both fluent in English and in French required
- Genuine interest in digital and AI without necesarly developing technical skills; comfortable working alongside IT/Tech stakeholders and picking up broader transformation topics over time. Quite good understanding of Google Suite is a plus
- Structured, organized, comfortable owning a calendar of deliverables (trainings, comms, toolkits) end-to-end
- Proactive, autonomous: brings ideas and solutions
- Comfortable building presentation materials independently (decks, toolkits, training content, videos) and delivering oral presentation
- Experience in working closely with agency or luxury environments is a plus
Company at a glance
The Independents is a global ecosystem of 21 best-in-class partner agencies crafting extraordinary brand experiences that captivate audiences worldwide. In collaboration with its clients across the luxury and lifestyle industries, The Independents creates meaningful connections between people and the brands they love.
The Independents’ curation reflects an expansive roster of industry pioneers, including 2 x 4, Atelier Athem, Atelier Lum, Bureau Béatrice, Bureau Betak, Bureau Future, Ctzar, Inca Productions, k2, Karla Otto, Kennedy, Kitten Production, Kitty Events, Lefty, Lucien Pagès Communication, MA+Group, Prodject, Sunshine, Terminal 9 Studios, The Qode and We Are Ona. The group’s capabilities span research, core strategy, communications strategy, design, production and distribution, a scope that adapts to every creative challenge.
The group translates strategic insights into creative concepts, which are developed into personally relevant experiences that engage local and global audiences by way of its presence in Milan, Paris, London, Munich, Barcelona, New York, Los Angeles, Hong Kong, Beijing, Shanghai, Singapore, Tokyo, Seoul, Abu Dhabi, Dubai, Doha and Riyadh.
In March 2025, The Independents launched L’Incubateur, a pioneering initiative conceived to identify, support and accelerate the next wave of talent, entrepreneurs and creative agencies on a global scale. Since June 2023, The Independents has been backed by Banijay Group and TowerBrook Capital Partners.
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