About this role
Operations Analyst - Special Operations
| Job #: | req38128 |
| Organization: | IFC |
| Sector: | Investment |
| Grade: | GE |
| Term Duration: | 3 years 0 months |
| Recruitment Type: | Local Recruitment |
| Location: | Washington, DC,United States |
| Required Language(s): | English |
| Preferred Language(s): | |
| Closing Date: | 8/25/2026 (MM/DD/YYYY) at 11:59pm UTC |
Description
Build a career with impact. Working at the World Bank Group (WBG) provides a unique opportunity to help countries solve their greatest development challenges. As one of the largest sources of funding and knowledge for developing countries, the WBG is a unique partnership of five global institutions dedicated to ending poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.
The International Finance Corporation (IFC), a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2025, IFC committed a record $71.7 billion to private companies and financial institutions in developing countries, leveraging private sector solutions, and mobilizing private capital to create a world free of poverty on a livable planet. For more information, visit www.ifc.org.
The Department of Special Operations (CSO) is housed within CRFVP. It comprises a group of highly experienced financial restructuring specialists involved in IFC’s distressed investment portfolio. CSO’s workout officers negotiate and implement financial restructurings of distressed investments, and a host of other solutions to preserve value, protect IFC’s interest and maintain to the extent possible, IFC development impact. CSO undertakes its workouts either independently or jointly with portfolio management units.
CSO is seeking to recruit an Operations Analyst to support the overall CSO operations including portfolio, budget and knowledge management (KM) initiatives of the department. The Operations Analyst will work closely with the CSO Director, front-office and back-office teams on strategy, procedures, governance and portfolio monitoring, as well as KM initiatives. The candidate is expected to thoroughly understand the dynamics of CSO’s business processes and procedures and to be able to actively communicate and coordinate with various stakeholders inside and outside of the department.
Duties and Accountabilities
Strategy, Governance, and Monitoring
• Support the Director’s strategic and operational initiatives. Perform monitoring functions in the department to identify procedural gaps and ensure consistency of business-critical workflows.
• Analyze and calibrate complex end-to-end operations to maximize efficiency in adherence to the P&P Framework/Governance.
• Collaborate on Portfolio, Analytics and Compliance processes and activities.
• Document and effectively articulate CSO’s unique policies and procedures, technical applications and data systems.
• Conduct BIA Desk Review exercises and reflect updates on Fusion.
• Conduct routine audits and reviews to verify secure user access to data and various CSO applications/platforms.
• Central focal point for coordination and oversight of all CSO business processes (e.g., P&P implementation, CSO Legal document facilitation, Onboarding & Business Continuity), overseeing the implementation and adherence to established protocols & guidelines.
• Lead the CSO Front Office efficiently and effectively ensure smooth coordination of office activities.
Knowledge Management
• Participate in knowledge capture & dissemination efforts. Actively engage in the KM team’s initiatives to share knowledge. Support a variety of products and programs designed to capture and disseminate knowledge in the most efficient and timely manner.
• Conduct knowledge drives, content audits and build content inventories and digital libraries.
• Catalogue, categorize & tag CSO documents for application of AI, large language models, natural language processing, and machine learning.
• Support the department in promoting and reinforcing CSO’s brand as a center of excellence for knowledge sharing & resolution of jeopardy cases.
Intranet & Digital Content Coordination & Publishing
• Oversee CSO’s internal and external sites ensuring quality of content, usability and accuracy.
• Liaise with internal and external stakeholders in producing digital content, designing and publishing site pages.
• Integrate various CSO SharePoint site applications and Digital Libraries ensuring information accuracy and relevance.
This position may require frequent adjustments to the work schedule due to various clients’ time zones/ locations across the globe.
Selection Criteria
• Bachelor’s or master’s degree and at least 2-3 years of relevant professional experience.
• In depth understanding of IFC & World Bank systems, policies & procedures, and applications.
• Strong operational and technical knowledge of IFC and CSO portfolio, operations and applications.
• Excellent written and oral communication skills.
• Demonstrates interest and educates oneself about emerging systems, technology, and databases which are relevant to the area of responsibility.
• Ability to apply practical problem solving.
• Demonstrates diligence, attention to detail, and thoughtful scenario analysis.
• Exhibits diplomacy and responsiveness in interactions with others.
• Demonstrates ability to undertake diverse tasks with a rapid changing & demanding environment on short deadlines.
• Commitment to maintaining the highest ethical and professional standards.
• Proven track record of strong knowledge & contribution to institutional knowledge management, sharing of lessons learned and proactivity in formulating optimization strategies to established practices.
Note: This internal requisition is open to WBG and IMF staff only (including short-term and extended term consultants/ temporaries). External candidates are requested not to apply. In case an external candidate applies, their application will not be considered.
WBG Culture Attributes:
1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC including our values and inspiring stories.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?