Resident Manager
About this role
Resident Manager
Location: Rockford, IL
Pay: $15.00 per hour
Job Type: Full-time
Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled]
Benefits:
- Medical, prescription drug, dental, vision, and hearing coverage
- Employer-paid basic life and AD&D insurance
- Employer-paid basic long-term disability coverage
- Optional voluntary life, short-term disability, and enhanced long-term disability coverage
- Paid vacation, sick time, and holidays
- Flexible spending accounts
- 403(b) retirement savings plan
- Employer-funded pension plan for eligible employees
About the Role
At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. Working on 2nd shift, you'll be responsible for maintaining the integrity, philosophy, and standards of our effective rehabilitation program. This role is crucial in ensuring program compliance while supporting our beneficiaries' recovery journey.
What You’ll Do
Program Management
- Enforce house rules and maintain overall center security
- Conduct new beneficiary orientations including facility tours
- Lead weekly house meetings
- Supervise medication calls and ensure proper documentation
- Respond to beneficiary inquiries and emergencies
- Complete incident reports and Safe From Harm documentation
- Conduct regular bed checks
Beneficiary Support
- Implement and coordinate leisure time activities
- Provide safe transportation when needed
- Assist in resolving beneficiary problems
- Train and supervise work therapy assignments
- Assess and refer spiritual needs to Chaplain/Administrator
- Administer drug and alcohol screening tests as required
Administrative Duties
- Maintain daily reports and electronic data entries
- Document program violations and incidents
- Participate in professional development training
- Support center policies and procedures
- Monitor and ensure program compliance
Why Join Us
- Mission-driven work that supports programs in your community
- On-the-job training
- Team-oriented environment
- Employee Discount, Employee Assistance Program, and more!
Qualification-
Required
Education & Experience
- High School Diploma or Equivalent
- Previous managerial experience preferred
- Valid Driver's License with ability to qualify for Salvation Army insurance
Skills & Abilities
- Strong analytical and problem-solving capabilities
- Excellent communication and presentation skills
- Ability to interpret technical instructions
- Basic mathematical and reporting abilities
- Strong interpersonal and conflict resolution skills
Physical Requirements
- Manual dexterity for computer work
- Ability to lift/move up to 20 pounds
- Clear speaking, hearing, and vision abilities
Work Environment
- Residential institutional setting
- Quiet to moderate noise level
- Some warehouse/store exposure
- Position may require living in the ARC
The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.
Company at a glance
The Salvation Army is an evangelical part of the universal Christian Church. Our message is based on the Bible, our ministry is motivated by the love of God, and our mission is to preach the gospel of Jesus Christ as we meet human needs in His name without discrimination. Every program we offer is rooted in our passion to serve God by serving the lost, the vulnerable, the needy, the poor, the hurting, the helpless, and the hopeless.
Material and spiritual support is our standard - social services delivered with compassion is our model - anyone in need is our prerequisite. Eighty-two cents of every dollar we raise supports our various programs. We are a tax-exempt 501(c)(3) organization, and contributions are deductible for Federal Income Tax Purposes to the extent permitted under Section 170(b)(2) for corporations.
Top Benefits
- Medical coverage
- Prescription drug coverage
- Dental coverage
- Vision coverage
- Hearing coverage
- Employer-paid basic life insurance
- AD&D insurance
- Employer-paid basic long-term disability coverage
- Voluntary life insurance
- Short-term disability
- Enhanced long-term disability coverage
- Paid vacation
- Sick time
- Paid holidays
- Flexible spending accounts
- 403(b) retirement savings plan
- Employer-funded pension plan
- Employee discount
- Employee assistance program
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?