Backroom Attendant
About this role
Backroom Attendant – Thrift Store
The Salvation Army Family Thrift Store
Location: Independence, MO
Pay Rate: $15.00/hour
Schedule: Full-Time | Flexible Hours (Weekends Required)
Department: Retail Sales
Reports To: Store Manager
Now Hiring: Backroom Attendant
The Salvation Army Family Thrift Store in Independence, MO is seeking a reliable, hands-on Backroom Attendant to support donation processing and back-of-house operations. This role is essential to keeping our thrift store running smoothly and directly supports the life-changing work of the Adult Rehabilitation Center (ARC).
If you enjoy physical work, helping others, and being part of a mission-driven team, this position may be a great fit for you.
Join a Mission That Changes Lives
The Salvation Army Adult Rehabilitation Center (ARC) helps individuals overcome addiction and rebuild their lives through faith-based recovery. Every donation, every sale, and every interaction supports this mission. As a Backroom Attendant, you help create a welcoming, efficient donation experience that keeps our mission going strong.
Position Overview
The Backroom Attendant is responsible for receiving, sorting, and processing donated goods while maintaining a clean, organized, and safe donation area. This role works closely with store leadership and production teams to support store productivity and donor satisfaction.
Key Responsibilities
Donation & Backroom Operations
- Greet donors warmly and assist with unloading donations
- Maintain a clean, organized, and safe donation area
- Provide donation receipts and collect donor email addresses when applicable
- Sort, load, and unload donated goods according to center policies
- Power sort donations and support production processes (as applicable)
Customer & Donor Service
- Communicate courteously with donors regarding accepted and non-accepted items
- Suggest pickup services for large donations when needed
- Represent The Salvation Army with professionalism and a positive attitude
Safety & Team Support
- Report accidents, property damage, or customer concerns promptly
- Follow safety procedures and lifting guidelines
- Work collaboratively with store and production team members
- Maintain availability for flexible shifts, including early mornings, evenings, Saturdays, and some holidays
Qualifications
Education & Experience
- High school diploma or currently pursuing one
Skills & Physical Requirements
- Friendly, dependable, and customer-service oriented
- Basic computer and math skills
- Ability to follow instructions and problem-solve in a team setting
- Must be able to regularly lift 50 lbs and occasionally up to 100 lbs
- Comfortable working in variable temperatures and indoor/outdoor conditions
- Ability to stand for extended periods and perform physical tasks
Physical & Work Environment
This role includes standing, lifting, and moving donated goods in both warehouse and store settings. Work is performed indoors and outdoors, with moderate noise, occasional dust, and temperature fluctuations.
Why Work for The Salvation Army
- Make a meaningful impact in your community every day
- Be part of a respected, mission-driven nonprofit organization
- Opportunities for growth and advancement within the ARC network
- Workplace culture grounded in integrity, compassion, and service
Apply Today
If you’re motivated by purpose, enjoy hands-on work, and want to serve your community, we encourage you to apply today through Indeed.
All employees recognize that The Salvation Army is a church and agree to conduct themselves in a manner that upholds its mission and values.
Keywords for Search Visibility
Backroom Attendant, Donation Attendant, Warehouse Associate, Thrift Store Jobs, Nonprofit Jobs, Donation Center, Retail Support, Production Associate, Stock Room, General Labor, Entry-Level Jobs, Part-Time Jobs, Full-Time Jobs, Flexible Schedule, The Salvation Army Jobs, Lawrence KS Jobs
What You Need
Required
- High School Diploma or currently pursuing
- Strong English communication skills for donor and team interactions
- Basic computer skills and ability to learn new systems
- Basic math skills
- Ability to pass pre-employment background check
- Must be available for a flexible schedule including weekends, holidays and evenings
Physical Requirements
- Ability to regularly lift and move up to 50 pounds
- Occasionally lift and move up to 100 pounds
- Stand for extended periods
- Walk, reach, climb, balance, stoop, kneel, and crouch as needed
- Work in various weather conditions (outdoor exposure)
What Success Looks Like
- Positive donor feedback
- Clean and organized donation area
- Meeting daily production goals
- Strong team collaboration
- Reliable attendance and punctuality
- Accurate donation tracking and receipting
The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.
Company at a glance
The Salvation Army is an evangelical part of the universal Christian Church. Our message is based on the Bible, our ministry is motivated by the love of God, and our mission is to preach the gospel of Jesus Christ as we meet human needs in His name without discrimination. Every program we offer is rooted in our passion to serve God by serving the lost, the vulnerable, the needy, the poor, the hurting, the helpless, and the hopeless.
Material and spiritual support is our standard - social services delivered with compassion is our model - anyone in need is our prerequisite. Eighty-two cents of every dollar we raise supports our various programs. We are a tax-exempt 501(c)(3) organization, and contributions are deductible for Federal Income Tax Purposes to the extent permitted under Section 170(b)(2) for corporations.
Top Benefits
- Opportunities for growth and advancement
- Mission-driven work environment
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?