Adopt-A-Family Coordinator

Lansing · On-site

About this role

Position Summary: The Adopt-A-Family Coordinator matches client applications for the adopt-a-family program to donors wishing to help. Assists with application processing, assisting with preparation and answering calls.

Essential Responsibilities:

  • Coordinate a process for matching donors with clients, ensuring safety of both
  • Review client applications for completeness and eligibility
  • Communicate with donors and maintain accurate information on donor contact and preferences
  • Match donors with clients and provide information on client wants/needs and on process
  • Resolve any donor or client concerns
  • Coordinate the distribution of donations
  • Assist with distribution preparation
  • Attend staff and in-services meetings
  • Perform other duties as assigned

Qualifications:

Education/Experience:

  • High School Diploma / GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
  • 1+ years’ administrative assistant or related work experience

Skills, Knowledge & Abilities:

  • Maintain client confidentiality and obtain appropriate releases of information
  • Demonstrate a continued effort to increase self-awareness and to better understand other cultures and issues of social justice, and promote racial understanding and reconciliation
  • Learn and adhere to The Salvation Army Social Services Code of Ethics
  • Adhere to professional codes of ethics as they apply to professional licensing
  • Understand and adhere to professional boundaries within and outside of the organization

Computer Skills:

  • Proficient in Microsoft Office 365
  • Working knowledge of TEAMS and SharePoint
  • Willingness to learn new software as needed

Certificates and Licenses:

  • Complete Safe From Harm training, and keep current as needed
  • Must have and maintain a current valid driver’s license and pass the Salvation Army Motor Vehicle Record check (MVR)
Qualifications

Seasonal position - Monday - Friday 9a-4:30p (35 hours per week)

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Company at a glance

The Salvation Army is an evangelical part of the universal Christian Church. Our message is based on the Bible, our ministry is motivated by the love of God, and our mission is to preach the gospel of Jesus Christ as we meet human needs in His name without discrimination. Every program we offer is rooted in our passion to serve God by serving the lost, the vulnerable, the needy, the poor, the hurting, the helpless, and the hopeless.

Material and spiritual support is our standard - social services delivered with compassion is our model - anyone in need is our prerequisite. Eighty-two cents of every dollar we raise supports our various programs. We are a tax-exempt 501(c)(3) organization, and contributions are deductible for Federal Income Tax Purposes to the extent permitted under Section 170(b)(2) for corporations.

Founded1865
Team Size5,001-10,000 employees
WorkspaceOn-site
IndustryNon-profit Organizations
Location
Lansing, Michigan, United States

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