LEAD Residential DSP
About this role
Job DetailsJob Location: Berlin, NJ 08009Position Type: Full TimeSalary Range: $19.00 - $19.00 HourlyJob Shift: Monday to Friday: 8am to 4pmWho are we: P.I.L.O.T. Services is a small organization providing Day & Residential supports to individuals with intellectual/developmental disabilities. Being small has its advantages and we believe enables us to do so much more and this sets us apart from the bigger operations out there. What can a day be like: community volunteering, trips to various parks, shopping excursions, beach trips, boardwalk walks, nature hikes, fishing, going to movie theaters, backyard BBQs, yards games, arts and crafts, card games or just hanging out inside homes watching TV are some examples of a day within a day program and/or group home setting.
Lead Direct Support Professional (Lead DSP)
As a DSP, you will provide hands-on support and help individuals live active, meaningful, and independent lives.
In addition to DSP responsibilities, the Lead DSP plays a key leadership role within the home—supporting the Residential Manager, guiding staff, and helping ensure smooth daily operations.
What You’ll Do
Core DSP Responsibilities
Provide daily support and supervision to adults with mild to moderate intellectual disabilities
Assist with personal care and promote independence in daily living skills
Transport individuals to community outings, appointments, and recreational activities
Plan and participate in engaging activities such as arts & crafts, cooking, games, and outings
Support community involvement through volunteering, shopping trips, and social events
Maintain accurate daily documentation using our Electronic Health Record system (THERAP)
Collaborate with team members to create a safe, positive, and engaging environment
Additional Responsibilities for Lead DSP
Assist the Residential Manager in all aspects of group home operations
Supervise the home and assume leadership responsibilities in the manager’s absence
Develop and plan social and community-based activities
Participate in and contribute to Individual Service Plans (ISP), including attending meetings and communicating individual progress
Support scheduling, shift coverage, and staff coordination
Review and approve staff time entries in the payroll system
Train and mentor new DSP staff, including completing on-site evaluations
Lead house meetings with individuals and support decision-making
Ensure cleanliness, organization, and overall upkeep of the home
Coordinate grocery shopping and support individuals with personal spending (PNA funds)
Maintain proper documentation, including receipts and daily notes
Review medical documentation to ensure follow-up care is completed
Ensure all required documentation in THERAP is completed (progress notes, attendance, communication logs)
Complete Unusual Incident Reports and cooperate with inspections or investigations
Report maintenance or safety concerns and help maintain a safe living environment
Perform additional duties as assigned by the Residential Manager
What a Typical Day Looks Like
No two days are the same. You might find yourself:
Exploring parks, beaches, or local attractions
Hosting a backyard BBQ or game night
Volunteering in the community
Going on shopping trips or movie outings
Enjoying creative activities like arts, crafts, or cooking
Our goal is simple: create meaningful experiences while building independence and confidence.
What We Offer
Competitive pay
Medical, Dental, and Vision Insurance
Generous Paid Time Off (PTO)
401(k) Retirement Plan
Life Insurance
Paid training and ongoing professional development
Double-time pay on holidays
Opportunities for growth into leadership roles
What We’re Looking For
Compassionate, reliable, and team-oriented individuals
Strong communication and organizational skills
Ability to be flexible, patient, and proactive
Valid driver’s license and clean driving record (required/preferred)
Experience in human services is a plus
For Lead DSP: prior experience in a residential or leadership role preferred
Why P.I.L.O.T. Services?
We’re more than a workplace, we’re a community. Our smaller size allows us to provide personalized care while creating a supportive, team-oriented environment for staff. Here, your work truly matters, and every day brings new opportunities to make a difference.
P.I.L.O.T. Services is an Equal Opportunity Employer and values diversity in the workplace.
👉 Apply today and start (or grow) a career where your work has purpose
QualificationsTo be considered
New employees are required to complete the following screenings and checks after hire:
· Fingerprinting
· Drug screening
· Central Registry check
· CARI (Criminal Abuse and Registry Information)
· Motor Vehicle Record (MVR) check
· Physical examination
· To be considered:
· Must be at least 21 years old
· A verifiable High School Diploma required
· Must have at least 1 year experience in DDD field
· Experience desired, but not necessary; we will train and support you
· Must have a desire to help others reach their fullest potential
· A valid NJ non-provisional drivers' licenses with less than 5 points
Company at a glance
Our mission is to provide a caring environment within our homes and program settings that offer meaningful experiences and opportunities to enhance personal growth and development. We believe adults whose lives are impacted by their disabilities deserve to live in homes and attend day programs that are clean, safe and staffed by staff who have a caring heart. This is the foundation of who we are.
Top Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) retirement plan
- Life insurance
- Paid training
- Professional development
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