Assistant Branch Manager - Pest Authority
About this role
- Opportunity for advancement
- Company car
- Competitive salary
- Paid time off
- Training & development
- Vision insurance
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
Mosquito Authority | Pest Authority
Aberdeen, NC
• Support the Branch Manager in leading and developing field technicians
• Conduct ride-alongs, coaching, and performance evaluations
• Lead daily huddles and weekly training meetings
• Assist with recruiting, onboarding, and training
• Uphold company culture, professionalism, and service standards
• Drive daily sales execution, upsells, and recurring service conversions
• Coach technicians on customer communication and value presentation
• Support retention efforts and professionally resolve escalations
• Promote white-glove service and a strong online reputation
• Assist with scheduling, routing, and daily operations
• Perform field audits to ensure quality, safety, and consistency
• Monitor inventory, equipment, and vehicle readiness
• Ensure compliance with treatment protocols, PPE, and regulations
• Support execution of branch growth strategies
• Maintain accountability and consistent customer experience
• Identify process, routing, and service improvements
• Provide feedback and reporting to leadership
• Strong, hands-on leadership style
• Natural coach and mentor
• Comfortable with customer interaction and problem-solving
• Service industry experience preferred (pest control a plus, not required)
• Clear communicator; organized and process-driven
• Growth-minded with interest in long-term advancement
• Tech-comfortable (mobile apps, routing software, CRM)
• Comfortable working outdoors in varying conditions
• Ability to perform physical tasks (walking, bending, lifting up to 40 lbs)
• Professional appearance and communication skills
• Prior leadership or supervisory experience preferred
• Professional training, certifications, and development
• Strong reputation for service quality and customer satisfaction
• Supportive leadership team focused on accountability and teamwork
• Opportunity to make a real impact at the branch level
Company at a glance
We are the Mosquito Authority, and we’re happy to be the exception, not the rule. In a world of cut-throat, money-motivated business types, we stand out. We are not a huge corporation that’s been bought for a price. We don’t have board meetings or wear business suits. And we aren’t in it just to make a quick buck. We are a group of the most dedicated, passionate individuals you will ever meet. We adore our families. We cherish our free time. And we love what we do.
After all, we don’t just kill mosquitoes. We make back yards worth mowing and front porches worth swinging. We bring friends and family together for picnics and pool parties, barbeques and bonfires. We believe in our mission, we believe in ourselves, and we believe in one another. But we also believe that happiness and success are directly proportional to kindness and contribution. That’s why we share our knowledge with the public, our profits with the causes we care about and our message with… well… everyone.
We are The Mosquito Authority, and we are in the business of making life better. Not just for our customers, but for every one we meet. And not because it benefits the bottom line, but because it makes the world a nicer place.
Top Benefits
- Company car
- Competitive salary
- Paid time off
- Training & development
- Vision insurance
- 401(k) matching
- Performance bonus
- Dental insurance
- Employee discounts
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?