Maitre D
About this role
RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly.
Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City.
We are currently seeking a Maître D to join our team in Loulou’s Nightclub at 5 Hertford Street.
Why work with us as a Maître D?
- Salary package up to £45,000 per annum, plus discretionary service charge
- 33 days' holiday, including bank holidays
- Private medical and dental insurance with BUPA
- Discounted gym membership and wellbeing benefits
- Employee Assistance Programme and retail discounts
- Cycle to Work scheme and eyecare vouchers
- £1,000 Recommend a Friend bonus
- Complimentary meals on duty
- And much more
Working Hours:
- 4 days per week (Wednesday- Saturday)
- Evening shifts with 3am finish
- The club is closed on Sundays, Bank Holidays and throughout Christmas each year.
What you will do:
- Create a seamless and memorable member experience, anticipating needs and delivering an attentive and personalised service.
- Manage reservations, table allocations, seating plans, and waitlists to maximise capacity
- Build strong relationships with members, maintaining guest preferences and profiles to enhance service.
- Monitor guest satisfaction and resolve feedback or concerns professionally, working closely with the service and kitchen teams to ensure a smooth operation.
- Maintain the highest standards of presentation, compliance, and hospitality, ensuring the restaurant and lounge areas reflect the club’s luxury standards.
What are we looking for?
- Previous experience in a Maitre d’ or similar role within a luxury hospitality or fine dining environment.
- Strong leadership, communication, and guest relationship skills.
- Highly organised, with the ability to multitask in a fast-paced setting.
- Strong attention to detail, problem-solving ability, and knowledge of service standards and reservation systems.
If you feel that you have the experience and skills to join us as Maître D at 5 Hertford Street then apply by forwarding your up-to-date CV together with a covering letter to the link below.
Company at a glance
The Birley Clubs consist of five private members’ clubs, each of them distinct from one another and utterly unique in London - Annabel’s, Harry’s Bar, George, Mark’s Club and Bath & Racquets.
We hire based on excellence, enthusiasm and passion and are extremely proud of our world-class team of diverse, international and talented people who all contribute to creating distinctively luxurious and unforgettably unique experiences for our members.
We pride ourselves on providing an environment that reflects our values of service and attention to detail. These values are embedded in the way we support our team's growth, development and career and in the way we recognise them through the benefits, rewards and incentives we offer.
At The Birley Clubs, we are in the business of creating memories. We value community, shared experiences, enjoyment and a life of meaningful work balanced with unforgettable entertainment which we extend to the whole Birley Family – our members and our team.
Top Benefits
- Discretionary service charge
- 33 days holiday
- Private medical insurance
- Dental insurance
- Discounted gym membership
- Wellbeing benefits
- Employee Assistance Programme
- Retail discounts
- Cycle to Work scheme
- Eyecare vouchers
- Recommend a Friend bonus
- Complimentary meals on duty
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