Head Waiter
About this role
RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly.
Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City.
We are currently seeking a Head Waiter/ Waitress to join our Front of House team at Oswald’s, with the opportunity to earn up to £50,000 p/a!
Why work with us as a Head Waiter/Waitress?
- Salary up to £34,000 per annum + discretionary service charge
- 28 days holiday per year (including bank holidays)
- Discounted gym membership with GymFlex.
- Monthly well-being days with our in house Masseuse, Reflexologist, and Chiropodist.
- Private medical + dental insurance with BUPA.
- Employee Assistance Programme
- Online retail discounts
- Workplace nursery scheme.
- Cycle to Work Scheme.
- Eyecare & glasses vouchers.
- Recommend a friend bonus of £1,000.
- Freshly prepared meals whilst on duty.
- And more!
Working Hours:
- 5 day working week between Monday – Saturday on a rota basis.
- Bank Holidays and the Christmas period off – our venues are closed.
What you will do:
- Ensuring a fast and efficient service is provided to members and their guests.
- To be fully conversant with the table lay-up and mise-en-place prior to, during and after service.
- Welcome guests warmly and ensure an exceptional fine‑dining experience from arrival to departure.
- Ensure that all colleagues provide friendly, courteous and professional service at all times.
- Supervise and train junior waiters on service standards, menu knowledge, and guest etiquette.
- Provide detailed menu knowledge, including ingredients, preparation methods and styles of service.
What are we looking for?
- Significant experience of working in a luxury hotel, restaurant or private member’s club advantageous
- Exceptional communication, interpersonal, and guest‑handling skills.
- Attention to detail and ability to remain calm under pressure.
Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at Oswald’s.
Company at a glance
The Birley Clubs consist of five private members’ clubs, each of them distinct from one another and utterly unique in London - Annabel’s, Harry’s Bar, George, Mark’s Club and Bath & Racquets.
We hire based on excellence, enthusiasm and passion and are extremely proud of our world-class team of diverse, international and talented people who all contribute to creating distinctively luxurious and unforgettably unique experiences for our members.
We pride ourselves on providing an environment that reflects our values of service and attention to detail. These values are embedded in the way we support our team's growth, development and career and in the way we recognise them through the benefits, rewards and incentives we offer.
At The Birley Clubs, we are in the business of creating memories. We value community, shared experiences, enjoyment and a life of meaningful work balanced with unforgettable entertainment which we extend to the whole Birley Family – our members and our team.
Top Benefits
- Discretionary service charge
- 28 days holiday
- Discounted gym membership
- Monthly well-being days
- Private medical insurance
- Dental insurance
- Employee Assistance Programme
- Online retail discounts
- Workplace nursery scheme
- Cycle to Work Scheme
- Eyecare and glasses vouchers
- Recommend a friend bonus
- Freshly prepared meals
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