Dispatcher
About this role
Job DetailsLevel: ExperiencedDispatcher
JOB SUMMARY:
Perform logistics functions that may include reviewing, preparing and routing shipments, coordinating drivers, work crews, vehicles or equipment to appropriate locations according to schedules or customer requests.
QUALIFICATIONS:
Excellent communication skills
Proficiency in Microsoft Office and logistics software
Excellent clerical and organization skills to keep track of schedules, routes and personnel
Knowledge of computers for scheduling and other dispatching duties
Ability to multitask with different events happening at the same time
Ability to work under stress and remain calm
Ability to relay information in a fast-paced environment
RESPONSIBILITIES:
Responsible for calculating routes and times of deliveries and making the necessary adjustments for sales and customers
Establish delivery routes which are cost effective and compliant with Federal DOT guidelines while still maintaining an acceptable level of customer service, quality and satisfaction
Ensuring the safe and timely pick-up and delivery of shipments
Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to schedules
Relaying information such as work orders or other messages to and from work crews or supervisors
Using telephones, two-way radios or outlook email to contact employees
Speaking with supervisor or customers to resolve problems, requests for services or equipment
Preparing daily work such as schedules
Preparing work orders for crew or receiving work orders from work crews
Being in charge of communications within company assigned territories
Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
PHYSICAL REQUIREMENTS:
Position works primarily in a warehouse environment
Constant telephone activity; must have a high comfort level of initiating conversation
Moderate noise levels
Occupation requires being sedentary greater than or equal to 80% of the time
Work involves sitting, standing, hearing, talking, handling, reaching outward, reaching above shoulder, walking, squatting or kneeling, bending
Regularly required to work on multiple concurrent tasks with constant interruptions
Qualifications
Company at a glance
Texas Pipe and Supply is a leading distributor of Carbon Pipe, Carbon Fittings and Flanges, Stainless Pipe and Stainless Fittings and Flanges.
Our leading position is a result of maintaining substantial inventories and the highest service level standards in the industry enabling our customers to enjoy the benefits of high productivity and industry leading inventory management.
Headquartered in Houston Texas, Texas Pipe operates ten stocking locations strategically located across the United States.
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