Instructional Developer

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Instructional Developer 
Job Title: Training & Dev Specialist V 
Agency: Health & Human Services Comm 
Department: CTD 
Posting Number: 20360 
Closing Date: 09/03/2026 
Posting Audience: Internal and External 
Occupational Category: Education Training and Library 
Salary Range: $5,098.66 - $5,500.00 
Pay Frequency: Monthly
Salary Group: TEXAS-B-23 
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 15% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 909 W 45TH ST #633 BLDG 3 
Other Locations:  
MOS Codes: 0233,0277,0306,0577,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,1230,5977,6077 
6177,6877,7077,7277,7377,7537,7577,8077,8802,8803,11Z,120X,121X,18Z,19Z,35Z,38FX,3F2X1,47A,47C,47D 
47E,47F,47G,47H,47J,47K,47L,47M,47N,47P,47Q,47R,47S,47T,47U,47V,47W,57A,70H,74D,81C0,81L0,81T0,82A0 
83R0,86M0,8B000,8B100,8B200,8T000,8T100,9H000,PERS,PS,SEI20,YN 

The Health and Specialty Care System (HSCS) serves 27 facilities in Texas with over 18,000 employees who provide care to individuals with mental illness and intellectual disabilities.

Benefits of Working for HHS

• Medical insurance paid at 100% for eligible full-time employees and 50% for eligible dependents
• 15 paid holidays per year
• 8 hours of sick leave accrued monthly for full-time employees
• 8 hours of vacation leave accrued monthly for full-time employees (increasing with years of service)
• Defined benefit pension plan with lifetime annuities
• Professional development opportunities

For more information, see ERS Benefits at a Glance

HSCS Competency, Training, and Development (CTD) is part of the Staff Support Services (SSS) team in the Business Operations Unit.

The HSCS CTD team supports facility CTD Departments by providing in-person, virtual, and hybrid training content as requested; creating and maintaining instructor-led and computer-based training and curriculum; responding to inquiries; providing guidance based on state mandates and HHS/HSCS policies and procedures; keeping accurate and up-to-date materials and records; managing and reporting data; certifying facility instructors; and facilitating division-wide training.

As part of the HSCS CTD team, the Instructional Developer will provide exceptional customer service to the HSCS facilities by collaborating with a team of instructional designers, subject matter experts and other stakeholders to update, create, manage, and deliver eLearning courses. The ideal candidate will ensure online content is managed, regular maintenance checks are performed, and technical issues are quickly resolved. In addition to using knowledge of adult learning theory to create engaging, accessible computer-based training (eLearning) content for multi-generational and multi-cultural facility staff, the developer may be asked to develop materials for instructor-led courses. Responsibilities include performing research on effective content delivery with user-friendly interfaces. The ideal candidate has strong verbal and written communication and organizational skills, is extremely proficient with software programs used for instructional development, and values innovation, creativity, and continuous process improvement. This individual will thrive when working independently and as part of a team and stay up to date with current eLearning best practices.

An in-basket exercise will be part of the interview process.  

Essential Job Functions (EJFs):

Plans, revises, designs, and develops engaging, interactive, user-friendly eLearning content to meet identified objectives while using adult learning principles and eLearning best practices. (40%)

Collaborates with subject matter experts, stakeholders, and team members as required to formulate learning objectives, assess training needs, draft or revise instructional content, and troubleshoot issues. (30%)

Creates visually appealing and user-friendly eLearning material that includes graphics, videos, and interactive elements. (10%)

Participates in evaluating training and curriculum to identify challenges and opportunities with a focus on continuous improvement. (10%)

Stays up to date on all laws, rules, policies, and procedures related to eLearning and learning and development industry best practices. (10%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

Understanding of adult learning principles, instructional design models, and learning theories.

Knowledge of multimedia design theories and curriculum design best practices.

Skill in:

Skill in formulating learning objectives and creating engaging content tailored to diverse audiences and learning styles.

Proficient skill in Microsoft Office Suite and Adobe Creative Cloud products or similar software.

Proficient skill in use of authoring tools such as Adobe Captivate, Articulate Storyline, or similar to create and publish interactive and engaging eLearning courses.

Ability to:

Ability to manage multiple projects simultaneously, help develop and adhere to project timelines, and meet deadlines

Ability to effectively work both independently and collaboratively as a member of the Competency, Training, and Development team.

Ability to provide excellent customer service to HSCS leadership and facilities through written and verbal communication methods.

Ability to create and edit adult eLearning courses, resulting in learner-centered, visually appealing, engaging, interactive, and user-friendly content.

Initial Screening Criteria:

Must live in Texas.

At least 2 years of recent experience as an e-Learning developer or content creator using Adobe Captivate, Articulate Storyline, or similar.

Graduation from an accredited four-year college or university with major coursework in instructional design, education, human resources, organizational development, information technology, or related field is preferred.

Must be able to provide, upon request, a portfolio or work samples demonstrating ability to create eLearning courses and/or other digital content such as storyboards, job aids, videos, accessible documents, etc.

Experience and education may be substituted for one another.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.