Unit Operations Coordinator

Job Shift: Rotate

Job Type: Per Diem

The EMS Coordinator serves as the primary bridge between the hospital administration, service line leadership, the strategy team, and local EMS agencies. This role focuses heavily on clinical quality assurance through data utilization, program development, and relationship management. The coordinator leverages EMS Electronic Patient Care Reports (ePCR) and hospital Electronic Health Records (EHR) to track clinical outcomes, improve continuity of care, and foster robust community and regional partnerships.

Qualifications

EDUCATION:

• Minimum:        High School graduate or equivalent
• Preferred:        Post High School Vocational/Specialized Training

EXPERIENCE:    

• Experience: Minimum of 3–5 years of clinical experience in an Emergency Department or pre-hospital EMS environment.
• Experience in quality improvement, data metrics, or liaison roles preferred.
• Knowledge of medical terminology required.

REQUIRED CERTIFICATION/LICENSURE/REGISTRATION:

• Active Registered Nurse (RN) license or Paramedic certification required.

OTHER QUALIFICATIONS:

• Familiarity with hospital EHR (e.g., Epic, Cerner) and EMS ePCR platforms (e.g., ImageTrend, ESO).
• Ability to understand healthcare market dynamics and collaborate effectively with executive strategy teams.
• Proficient on computer and solid organizational and prioritization skills.
   

Delray Medical Center Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Delray Medical Center, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Delray Medical Center, part of the Palm Beach Health Network, is a 536-bed acute care hospital spanning 30 acres, employing over 1,700 employees, 700 physicians and serving southern Palm Beach County for over 40 years. As both a community hospital and state-designated Level I Trauma Center, Delray Medical Center offers several specialized services including advanced cardiac and vascular facilities, orthopedics, neurosciences, emergency care and weight-loss surgery. Pinecrest Rehabilitation and Outpatient Hospital at Delray Medical Center is the only state designated brain and spinal cord injury rehabilitation program in the county by the State of Florida. Delray Medical Center is also home to Fair Oaks Pavilion, a 53-bed adult psychiatry unit. Come join one of our many teams!