About this role
Who We Are
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Role Overview
Experience Required: 5-6 years
Key Responsibilities
Design, develop, and maintain business workflows using workflow automation platforms
Build reusable workflow components and services
Develop business rules, forms, integrations, and process automation
Troubleshoot and optimize workflow performance
Required Skills
Mandatory: Strong hands-on experience with any one of the following platforms:
Decisions Platform (Visual Workflow)
Appian
Pega
Camunda
InRule
Drools
Corticon
Programming Languages:
JavaScript (ES6+)
Node.js
Angular or React
Clojure (preferred)
Technical Expertise
Workflow & Automation design and development
Design, execute, and optimize should be good
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