Administrative Assistant
About this role
At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.
Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.
Overview
Provides administrative support to the HT&I Sales Organization, handling complex or confidential tasks that require initiative and sound judgment.
Key Responsibilities
Primary duties may include, but are not limited to:
Answer and direct incoming customer and internal calls to the appropriate contacts.
Manage the Salesforce inbox efficiently.
Assist with portal password management and retrieving purchase orders.
Order and maintain office supplies as needed.
Coordinate on-call schedules and dispatch tasks.
Support Sales, Support Managerial overflow, and special projects.
Plan and coordinate customer visits.
Assist with marketing initiatives and campaigns.
Analyze and distribute Salesforce reports.
Plan and coordinate sales meetings and events.
Complete supplier and vendor documentation.
Manage shared calendars and schedule or support meetings as needed.
Other duties as assigned.
Experience
High school graduate or equivalent
3+ years of administrative experience preferred
Knowledge, Skills, and Abilities
Excellent and proven ability to remain organized and on task
Excellent interpersonal skills, both for dealing with internal and external customers
Exceptional oral and written communication skills
Working knowledge of basic computer programs such as Microsoft Outlook, Word, and Excel, with the ability to learn Salesforce.
Fluent in English
Flexibility to handle multitasking and prioritize appropriately
Company at a glance
T.D. Williamson (TDW) provides proven solutions that keep pressurized pipeline systems operating safely and efficiently. Since 1920, TDW has helped operators solve complex challenges through continuous innovation and field-proven performance.
TDW leads in hot tapping and advanced isolation, including field-proven systems such as SmartPlug and SHiiELD. These solutions help operators maintain uptime, reduce risk and safely perform critical work without shutdowns.
TDW also delivers industry-leading pigging solutions, supporting inline inspection, cleaning, gauging and batching across the full pipeline lifecycle. Integrity services include assessment, repair and maintenance to extend asset life and improve performance.
Operating in more than 35 countries, TDW partners with pipeline operators across North America, Europe, the Middle East and Asia Pacific. Teams work alongside customers in the field to protect critical infrastructure and support progress toward net-zero goals.
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