Multi Unit Retail Sales Manager - Metro by T-

Inglewood, CA, US · On-site

About this role

Multi-Unit Retail Sales Manager 

Metro by T-Mobile Authorized Retailer - JM Wireless LLC

Join the Innovation Movement!

At JM Wireless, a Metro by T-Mobile Authorized Retailer, we're rewriting the rules in mobile retail. As a Multi-Unit Retail Store Manager (MURSM), you’ll inspire a dynamic team to deliver exceptional customer experiences and drive store success. Dive into a career where every day will bring new challenges and opportunities to make a difference. Be YOU, and let's shape the future together!

Job Overview 
 As a Multi-Unit Retail Sales Manager, you'll lead by example, empower your team, and ensure outstanding service across multiple stores. Collaborate with industry leaders and senior management to learn and develop an entrepreneurial mindset. Apply your training to drive business success as if it were your own. From overseeing operations to fostering a vibrant store culture, you'll play a crucial role in our mission to innovate and excel in retail.

Job Responsibilities

  • Maintain store operations, staffing, scheduling, and marketing efforts.
  • Accountable for overseeing all retail operations, including recruitment, training, marketing, loss prevention, and store profitability.
  • Coach and develop team members to excel in customer service and sales.
  • Resolve customer issues to enhance their Metro By T-Mobile experience.
  • Drive sales and operational excellence through embracing new initiatives.
  • Maintain a clean and organized store environment.
  • Recruit team members passionate about technology and customer relationships.
  • Support team growth through training development and mentorship.
  • Stay updated on products, services, and leadership practices.
  • Foster an inclusive team environment.
  • Creating and maintaining a schedule at/or under labor budget. 
  • Overseeing store inventory management through daily and monthly stock audit.
  • Stay ahead of the curve by partnering with our Sales, Operations, Finance, HR and Training teams. 

What You'll Get:

  • Competitive compensation with unlimited commission potential
  • Paid Training 
  • Medical, dental, and vision benefits offered
  • Phone service discount
  • Opportunities for career growth and professional development

What You Need:

  • High School Diploma/GED required
  • Bachelor's degree preferred
  • 2-4 years of management experience in retail sales
  • 2-4 years in sales and sales management experience
  • Passion for customer satisfaction and delivering outstanding experiences
  • Team player mentality with a drive to succeed in a fast-paced sales environment
  • Must be able to move and/or lift up to 25 pounds.
  • Must be able to stand for long periods of time (up to 9 hours) on the sales floor.  

Licenses and Certifications

• At least 18 years of age 
 • Legally authorized to work in the United States 

Ready to make an impact? Join us and be part of something extraordinary at JM Wireless

Company at a glance

TCC Wireless is one of largest T-Mobile premium retail partners in the nation. We are a collection of devoted retail wireless professionals & fans with a passion for the business! We are always seeking enthusiastic and fun people to join our growing family in this exciting industry!

We Value People! We know that our devoted employees and loyal customers are everything! We care about our employees and we care about our customers! We know the success of our organization is owed to our outstanding employees and the trust of our customers. The foundation of our core is our continued commitment to both.

We believe in helping our employees achieve their BEST so that they can deliver EXCEPTIONAL service to our customers

Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryWireless Services
Location
Inglewood, California, United States
LinkedInLinkedIn

Top Benefits

  • Competitive compensation
  • Unlimited commission potential
  • Paid training
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Phone service discount

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