Aven Hospitality is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition.

With our comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more. Providing hoteliers the tools to maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction.

Our tools are built to seamlessly integrate with each hotelier’s unique strategy, elevating guest satisfaction and creating meaningful connections.

We are pioneering AI in hospitality technology to unlock new opportunities, drive efficiency, and personalize the guest experience. By prioritizing stability, scalability, and data-driven insights, we equip hoteliers to adapt and thrive in an ever-changing landscape, ready for whatever comes next..

Modern Workplace Engineer
Location: Frisco, TX | Work Model: Onsite | Team: IT Hub Support

Job Description

Role Summary

The Modern Workplace Engineer is responsible for designing, administering, governing, and improving the organization’s SharePoint Online environment, with a secondary focus on Power Platform administration and low-code process automation. This role is supporting secure collaboration, content management, site architecture, permissions, governance, automation, and business enablement across Microsoft 365.

The ideal candidate is a hands-on SharePoint specialist who can translate business requirements into scalable site structures, improve information architecture, strengthen governance, troubleshoot complex collaboration issues, and partner with stakeholders to deliver reliable, secure, and user-friendly digital workplace solutions.

Key Responsibilities

• Design, administer, and optimize SharePoint Online sites, hub sites, communication sites, team sites, libraries, lists, pages, web parts, navigation, metadata, content types, and site templates.
• Develop and maintain SharePoint information architecture, including taxonomy, metadata standards, document management structures, searchability, ownership models, and lifecycle practices.
• Manage SharePoint permissions, security groups, external sharing, sensitivity controls, access reviews, inheritance models, and secure collaboration standards.
• Support SharePoint governance, including site provisioning standards, naming conventions, storage management, retention alignment, content ownership, archival processes, and compliance-focused administration.
• Troubleshoot SharePoint access, sharing, sync, search, versioning, workflow, list threshold, library performance, page publishing, and permission inheritance issues.
• Partner with business teams to gather requirements, recommend SharePoint solutions, improve collaboration processes, and deliver intuitive user experiences.
• Create and maintain SharePoint documentation, support runbooks, governance guides, site owner training materials, and knowledge articles.
• Administer Power Platform environments, connectors, Power Apps, and Power Automate flows that support SharePoint-based business processes.
• Build, support, and troubleshoot Power Automate workflows connected to SharePoint lists, libraries, approvals, notifications, data collection, and process automation needs.
• Review Power Platform solutions for security, supportability, data access, licensing impact, ownership, documentation, and operational readiness.
• Use PowerShell, Microsoft Graph concepts, reporting, and administrative tools to support SharePoint operations, automate repeatable tasks, and analyze service health or usage trends.

Required Skills and Experience

• 8+ years of hands-on Microsoft 365, SharePoint Online, collaboration platform, or digital workplace administration experience in a mid-size to enterprise environment.
• Strong SharePoint Online administration experience across sites, hub sites, libraries, lists, permissions, metadata, content types, pages, search, sharing, and governance.
• Experience designing scalable SharePoint information architecture, document management solutions, lifecycle models, ownership structures, and content governance practices.
• Ability to troubleshoot complex SharePoint access, content, sync, search, performance, sharing, workflow, and user experience issues using admin portals, logs, reports, and Microsoft support tools.
• Working knowledge of Power Platform administration, especially Power Automate and Power Apps solutions that integrate with SharePoint Online.
• Understanding of Power Platform governance, connector usage, environment standards, DLP concepts, flow ownership, and operational support practices.
• Experience with PowerShell scripting, SharePoint Online Management Shell, PnP PowerShell, Microsoft Graph concepts, CSV handling, reporting, and repeatable administration tasks.
• Strong technical documentation, requirements gathering, stakeholder communication, customer service, escalation management, and cross-functional collaboration skills.
• Knowledge of Microsoft 365 collaboration governance, data protection, secure sharing, retention alignment, access control, and operational best practices.

Preferred Qualifications

• Advanced experience with SharePoint hub architecture, site design, managed metadata, content types, search configuration, page design, multilingual sites, and large-scale content organization.
• Experience modernizing legacy file shares, intranet content, forms, workflows, and business processes into SharePoint Online and Power Platform solutions.
• Experience with Power Platform DLP policies, environment strategy, connector governance, solution ownership, flow monitoring, and lifecycle controls.
• Strong familiarity with PnP PowerShell, SharePoint REST concepts, Microsoft Graph concepts, reporting, service health monitoring, audit logs, and operational dashboards.
• Basic scripting or coding knowledge in JavaScript, JSON, PowerShell, or similar technologies for SharePoint customization, data transformation, reporting, and workflow support.
• Experience working within ITIL-aligned incident, request, change, problem, knowledge, asset, and configuration management processes.

Success Measures

• Stable, secure, and well-governed SharePoint Online environment with improved usability, ownership, and reduced recurring support issues.
• Improved collaboration and content management through consistent site architecture, metadata, permissions, lifecycle practices, and documentation.
• Reliable SharePoint-integrated Power Platform solutions that are secure, supportable, documented, and aligned with business needs.
• High-quality runbooks, governance materials, troubleshooting guides, and knowledge articles that improve support efficiency and service continuity.

Outstanding Benefits

• Very competitive compensation
• Generous Paid Time Off (25 PTO days)
• 8 Hours of Volunteer Time Off (VTO)
• We offer a comprehensive medical, dental and Wellness Program
• 12 weeks paid parental leave
• An infrastructure that allows flexible working arrangements
• Formal and informal reward, recognition and acknowledgement programs
• Lots of fun and engaging employee development events

Reasonable Accommodation

Aven Hospitality is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Aven Hospitality position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Aven Hospitality at Contact Us

Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Affirmative Action

Aven Hospitality is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW

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