Director, Commercial Strategy and Analytics

Aven Hospitality is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition.

With our comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more. Providing hoteliers the tools to maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction.

Our tools are built to seamlessly integrate with each hotelier’s unique strategy, elevating guest satisfaction and creating meaningful connections.

We are pioneering AI in hospitality technology to unlock new opportunities, drive efficiency, and personalize the guest experience. By prioritizing stability, scalability, and data-driven insights, we equip hoteliers to adapt and thrive in an ever-changing landscape, ready for whatever comes next..

Director, Commercial Strategy & Analytics

Aven Hospitality is a global SaaS leader, built for the complexity of today and the possibilities of tomorrow. Our leading commerce and distribution platform, SynXis, powers seamless guest experiences from planning to stays, turning predictive data into actionable strategies and unlocking new revenue streams.

Supporting 35,000+ hoteliers with 600+ integrations, we give hotels the tools to expand reach, maximize revenue, and delight guests everywhere — all while shaping the future of hospitality.

About the Role

We are looking for a Director to lead Commercial Strategy & Analytics, owning the Commercial infrastructure that drives Sales performance across the Commercial organization. This is a highly visible, foundational role. You will build and run the core planning cadence: territory, quota, and capacity. Additionally, you will own the KPI framework and analytics that inform how the business makes decisions, forecasts, and reports results to the board and investors.

This role sits within Sales Operations, reporting to the Head of Sales Operations. You will partner closely with Finance/FP&A, HR/Comp, executive leadership, and the PE ownership group.

Key Responsibilities

Planning & Territory Design

• Territory, quota, and capacity planning: design, modeling, and execution
• Ownership of the annual and in-year Commercial planning cadence (timelines, inputs, governance, sign-off)
• Support Rules of Engagement (ROE) design and ongoing dispute resolution

Forecasting & Pipeline

• Pipeline health and forecast accuracy
• Building the analytical models that support forecast reviews

Executive & Board Reporting

• Board- and executive-level Commercial narrative, translating performance data into a clear strategic story
• Ownership of Board materials on behalf of Commercial Organization

KPIs, Metrics & Analytics

• Definition and ownership of the core commercial KPI set
• Identifying, tracking, and driving insight from KPIs agreed regionally and at the executive level
• Self-service dashboards that give GTM leaders direct access to performance data
• Ad-hoc business analyses supporting strategic and operational decisions across the org
• Champion report automation and consolidation, reducing manual reporting overhead

Cross-Functional Leadership

• Lead cross-functional review meetings to review, align, and drive decisions
• Partner with Sales leadership, Finance, HR/Comp, and executive stakeholders to shape planning inputs and priorities
• Manage change and define ways of working as the function matures from startup to scaled operating model

Compensation & Performance

• Comp plan design support, partnering with FP&A on payout mechanics and financial validation
• Quota attainment and pay-to-performance analysis to inform plan design decisions

Skills and Qualifications

• BA/BS degree required
• 8–10+ years of experience in Sales/Revenue Operations or Business Analytics, with direct ownership of planning and analytics framework
• Proven experience owning territory, quota, or capacity planning end-to-end
• Strong track record building and presenting board or executive-level narratives from data
• Strong analytical and data-driven mindset for problem-solving and decision-making
• Experience building self-service reporting/dashboard capabilities
• Excellent communication skills
• Comfortable operating autonomously

Preferred

• Master's degree
• Experience operating in a PE-backed or newly carved-out company
• Experience building a planning/analytics function from the ground up
• Background spanning both transactional and subscription/SaaS revenue models

Outstanding Benefits

• Very competitive compensation
• Generous Paid Time Off (25 PTO days)
• 8 Hours of Volunteer Time Off (VTO)
• We offer a comprehensive medical, dental and Wellness Program
• 12 weeks paid parental leave
• An infrastructure that allows flexible working arrangements
• Formal and informal reward, recognition and acknowledgement programs
• Lots of fun and engaging employee development events

Reasonable Accommodation

Aven Hospitality is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Aven Hospitality position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Aven Hospitality at Contact Us

Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Affirmative Action

Aven Hospitality is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW

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