IT Infrastructure Relationship Manager (m/f/x)
About this role
The IT Infrastructure Relationship Manager serves as the primary point of contact between assigned countries and Group IT Infrastructure. The role is responsible for ensuring effective communication, alignment, and coordination of Infrastructure services, demands, projects, and strategic initiatives.
Acting as a trusted advisor to country IT and business stakeholders, the role provides visibility into service performance, project delivery, risks, and improvement opportunities while ensuring that country requirements are addressed by the appropriate Infrastructure teams.
This position requires a unique combination of strong stakeholder management skills and broad Infrastructure expertise. The successful candidate will be able to understand technical dependencies, challenge assumptions and proposed solutions, identify risks, and translate complex technical topics into meaningful business discussions.
Company at a glance
SYNLAB – Solutions in Diagnostics is the division of the SYNLAB Group responsible for providing diagnostic solutions with the highest quality control to the healthcare industry. Taking advantage of a local and a wide network of production facilities in Europe, we provide clinical diagnostic to partners in Iberia, Latin America, Middle East and Africa.
Our goal is to be a reference partner for our customers. We allow them to incorporate a wide range of exams, comparable to major international centers, without the acquisition and maintenance costs. Furthermore, we offer the SYNLAB Group extended knowledge in all diagnostic areas and high technology production platforms.
Our experience in the health market and laboratory analysis allows us to understand the dynamics of each client giving us the flexibility to adapt our service model. This creates synergy and supportiveness with the laboratories we serve.
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