Consultant - Software Implementation
About this role
Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:
Supply Chain optimization,
Pricing strategy,
Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).
Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.
We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.
With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.
About the role
We are looking for an ambitious Application/Technical Consultant to join our fast-growing Customer Excellence / Expert Services team. As a Consultant you will advise our customers on their agenda to transform their service and after-sales business into a competitive differentiator.
What would you do?
Designing and documenting end-to-end business processes based on Syncron’s best practices and standard software solutions
Setting up Syncron’s solutions to enable customer value – in close collaboration with the Syncron Solution Architect
Configure, test, and fine-tune business parameters to optimize solution fit
Enabling users to adopt the Syncron solution successfully into their live business operations by supporting their end users in UAT testing and providing Super User Training
Collaborating with Product Management department to improve Syncron solutions
Who you are? / What we expect:
Worked a minimum of 1-2 years experience on enterprise software implementations
Have an interest in leveraging Information Technology to achieve business objectives
Can understand and write basic SQL queries
Take accountability for your customer’s needs and aim to deliver best results for your clients
Ability to understand and document customer requirements
Fluent English to a business level across written and spoken
The icing on the cake:
Experience building business solutions based on standard software
Pricing software implementation experience
Strong experience in the after-sales domain
Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!
#LI-SYNCRON
#LI-Remote
#LI-Hybrid
Company at a glance
We help manufacturers, dealers, and distributors turn the aftermarket into a driver of profitable growth by connecting the decisions that shape performance across inventory, pricing, and warranty.
In today’s Installed Base Economy, where revenue, loyalty, and long-term value are driven after the initial sale, success depends on the ability to manage complexity with precision—across internal operations and extended networks. Syncron brings together data, automation, and AI to give organizations the visibility and control needed to improve parts availability, protect margins, and deliver more consistent customer experiences.
With deep expertise in asset-intensive industries—including automotive, heavy-duty truck and bus, agriculture, construction and mining, and industrial equipment—we support the world’s leading brands in improving performance across their aftermarket operations.
Syncron delivers measurable impact at scale, driving more than $3 billion in annual value for customers worldwide.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?