Lot Attendant/Service Assistant - Farmington

Job DetailsJob Location: SNP Farmington - Farmington, MO 63640Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NegligibleJob Shift: DayJob Category: General LaborPosition: Lot Attendant

Department: Service

Reports to: Service Manager

Purpose

Responsible for assisting the service manager with supporting customers and employees with tasks including scheduling, customer communication, loading equipment, and perform any additional duties assigned by management in a professional and efficient manner all while adhering to safety rules and regulations.

Responsibilities

Assist with the day-to-day operations of the service department
Loading and unloading equipment (Driven and using a forklift)
Schedule pick-up and deliveries with customers
Call customers with repair estimates
Stage equipment for delivery drivers.
Help maintain a professional appearance of the grounds including equipment, parking lot, and buildings.
Demonstrate a constant commitment to customer service
Maintain a positive and professional working relationship with peers and management
Maintains a clean work area and performs work in a neat and orderly fashion
Follows all safety rules and regulations in performing work assignments
Maintains current knowledge of John Deere and competitive products and wiliness to learn new systems and processes.

QualificationsExperience, Education, Skills and Knowledge

Ability to work in a fast-paced environment: Efficiently managing multiple customers and tasks
Work independently with little or no supervision, self-motivated
Excellent customer service skills and attention to detail
Experience operating vehicles, tools, and equipment preferred.
Experience with basic computer functions such as email, word and excel.
Experience working cooperatively in a team environment
Experience communicating effectively verbally and in writing
High School Diploma, GED, or equivalent experience required; Associates degree preferred
Valid drivers license required