Music Store Sales Advisor

Sweetwater, the nation’s #1 online retailer of pro audio equipment and music instruments is seeking to hire Music Store Sales Advisors to add to our growing Music Store team! Our Music Store at Sweetwater is booming, and we have full time openings for additional sales advisors. Sales Advisors act as the front-line ambassadors of our state-of-the-art retail store, helping to create incredible shopping experiences, for our ever-increasing number of local and regional customers. We're looking for exuberant, friendly, proactive people who can help us exemplify the Sweetwater Difference, every day, on a face-to-face basis. This job does involve some nights and weekends, so please keep that in mind while applying.

Job Responsibilities

• Proactively greet & engage walk-in customers as they enter, move through, and exit the store.
• Provide personalized & friendly service that reflects the Sweetwater Difference and builds lasting customer relationships.
• Facilitate in-store sales transactions, including accessories and entry-level product purchases.
• Advise customers on order status; process returns, exchanges, trades, and rentals.
• Help maintain a clean, organized, and welcoming retail environment, including restocking, merchandising, and setup of displays.
• Partner with Music Store Sales Engineers and store team members to ensure a positive customer experience and meet sales goals.
• Foster a friendly and enthusiastic work environment through professionalism, communication, and mutual respect.
• Continuously develop sales skills, and product knowledge, through industry-leading training resources, and access to the largest selection of music gear & audio equipment in the world.

Qualifications

• Dynamic and outgoing personality
• Foundational to intermediate knowledge of music instruments and pro-audio
• Stellar communication skills both verbal and written
• Dedication to top-notch customer service
• Enthusiastic about music instruments & technology
• Experience in retail sales, service industry, or other high level front-facing customer service, is a big plus

Sweetwater "Ideal" Team-Player

• WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiences
• Get Things Done - Great work ethic and moves with a sense of urgency
• Obsesses over the Details – committed to paying attention to the details
• Drives Continuous Improvement – Always focusing on effective and efficient work and way to get better
• Develops the Future – committed to pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey

We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required. Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater!

We are currently taking applications for full-time positions that will include evening and weekend shifts. This is a position that would require working on-site at our headquarters in Fort Wayne, IN.

Sweetwater’s culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream.