Facilities Manager
About this role
Summary
Lead and manage Facilities Management (FM) operations to ensure the effective delivery of hard and soft services, achievement of KPIs and SLAs, regulatory compliance, operational excellence, and client satisfaction.
Key Responsibilities
- Lead and supervise a team of Facilities Executives, providing coaching and performance management.
- Oversee daily FM operations, including hard services (M&E, building works) and soft services (cleaning, security, landscaping, pest control).
- Monitor project KPIs, SLAs, budgets, contractor performance, and service delivery.
- Conduct site inspections, identify defects, and oversee preventive and corrective maintenance works.
- Review quotations, manage budgets and claims, and support annual budget planning.
- Ensure statutory compliance, WSH requirements, licensing, certifications, and regulatory inspections (e.g. EMA, lifts, gas, PSI, façade inspections, water tank maintenance).
- Analyse operational data and performance trends (e.g. Power BI) to identify issues and recommend improvements.
- Drive continuous improvement through smart FM technologies, sustainability initiatives, and operational enhancements.
- Manage stakeholder relationships, conduct regular review meetings, and oversee site mobilisation and handover activities.
Requirements
- Degree or Diploma in Facilities Management, Engineering, Building Services, or a related discipline.
- Minimum 5–8 years of relevant Facilities Management experience, including team leadership and contractor management.
- Strong knowledge of M&E systems, building maintenance, statutory compliance, WSH, budgeting, and contract management.
We value equity, diversity and inclusion and are committed to creating a work environment where everyone feels a sense of belonging and is empowered to do their best. We recognise the importance of a diverse and inclusive workplace to drive innovation and shared learning across our growing global network.
Join us and be part of a culture where we rise together, deliver excellence, and expand what’s possible.
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
Company at a glance
Surbana Jurong Group is a global urban, infrastructure and managed services consulting firm, with over 70 years of track record in successful project delivery. Headquartered in Singapore, the group has a global talent pool of 16,000 across Surbana Jurong and our member companies AETOS, Atelier Ten, B+H, KTP, Prostruct, RBG, SAA, Sino-Sun and SMEC, based in more than 120 offices in over 40 countries. They include architects, designers, planners, engineers and other specialists driven by progressive thinking and creative ideas to help shape a better future.
Our technical experts deliver sustainable solutions that cover the entire project life cycle from planning and design, through to delivery and management, as well as decommissioning and closure. We provide a full suite of multidisciplinary consultancy services across a diverse range of sectors that includes aviation, healthcare, hospitality, transport, energy, water and environment.
Surbana Jurong has built more than a million homes in Singapore, created master plans for more than 30 countries and developed over 100 industrial parks globally. Our tag line “Building Cities, Shaping Lives” expresses how every project or undertaking is, for the Group, an opportunity to fulfil aspirations and enrich lives. By designing and delivering quality housing, work spaces, roads, rail, hydropower, dams, underground and coastal protections and other critical infrastructure needed by our clients, we are redefining cities and transforming them into sustainable and liveable spaces where communities and businesses, present and future, can thrive.
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