Area Phone Business Manager, Gombe (Gombe State)

Department: EasyBuy Direct Sales

Employment Type: Permanent - Full Time

Location: Nigeria

Reporting To: Phone Business Manager, North Zone

Description

What you would be expected to do

• Agent Acquisition & Development - recruit and onboard news agents from the open market and influence existing Sun King agent base to become phone selling agents. Ensure Litmos Phase 1 certification within 2 weeks; run biweekly table meetings to coach and shape their mindset and regular refreshers; enforce branding and sales standards.
• Sales & Productivity - deliver monthly unit targets; drive average agent productivity (units ÷ engaged selling agents) as the primary outcome; monitor portfolios weekly, follow up low performers, deploy micro-incentives; coordinate with Marketing on field activations.
• Portfolio & Collections - own quality of sales; coach on quality customer onboarding; weekly follow-up on defaulting customers through agents; manage FPD and PAR30; partner with Credit & Operations to minimise repossessions.
• Agent Engagement & Retention - defined weekly field-contact routine (visits, ride-alongs, coaching); track exit reasons and run retention actions; monthly recognition of top performers; engagement calls to inactive agents.
• Inventory & Compliance — maintain agent stock within variance tolerance; monthly audits and reconciliation; track all stock movements; accurate weekly reporting by deadline; zero tolerance for unethical practice.
• Compliance & Reporting — Submit accurate weekly reports by deadlines, Ensure full compliance with Sun King policies and documentation, Zero tolerance for unethical practices or misrepresentation.

You might be a strong candidate if you

• Hold an HND/BSc in a business-related field with 2+ years of hands-on field sales experience.
• Have PayGo, device financing, or agent-network experience (solar an advantage, not a requirement).
• Know the assigned territory and its trade routes.
• Are disciplined with data and reporting.
• Good relationship-building and field execution; deep local retail market knowledge (urban and rural).
• Digital literacy; CRM, Looker, stock tools; strong communication and problem-solving.
• Willingness to travel extensively within the designated area.

What Sun King Offers

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture with enthusiastic colleagues driven by the challenge of innovation and making a profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.