Distribution Service Engineer - Germany
About this role
Your mission
Servus und hallo bei uns hier in Sungrow! We are thrilled to welcome you to a pivotal role that connects our groundbreaking green energy solutions with our valued distributors, installers, and end-users across Germany. Curious what this is all about? Let's dive right in:- Manage the hotline and ticket system for distributors, installers, and end-users in Germany.
- Provide comprehensive training to distributors and installers within the designated region.
- Execute onsite troubleshooting and commissioning activities as needed in the region.
- Participate in pre-sale customer visits alongside account managers in the local market.
- Develop, record, and document FAQs and online courses for the German region.
- Generate weekly, monthly, quarterly, and annual performance reports for the regional department center.
Your profile
All right, all right, that was intriguing, wasn't it? Now, in order to fit in this role and be happy for a long time, your ideal background should look a lot like this:- Ausbildung or Bachelor/Master degree in Electrical Engineering or an equivalent field.
- Possess at least 3 years of work experience in after-sales or technical support roles within the PV/ESS/O&M sector, with a preference for inverter experience.
- Demonstrate strong passion, desire, and motivation for success.
- Exhibit fluent English and German language skills at a C1 level; additional Chinese language skills are a valuable asset.
- Be a quick learner with a keen interest in expanding knowledge within the clean-tech industry.
- Display excellent proficiency in Microsoft Office and possess the ability to work independently in a dynamic, fast-paced environment.
- Be prepared for business travel of 30%-35% of your working time between the local market and the EU department center.
Why us?
At Sungrow, we are at the forefront of the green energy revolution, providing cutting-edge solutions for a sustainable future. As the world's largest inverter manufacturer with leading PV-Inverter R&D, we offer unparalleled opportunities for growth and impact. Join our multinational team and become a part of our mission to deliver clean power for all.- Opportunities for career advancement.
- Bonus payment based on pre-agreed and signed KPI agreements.
- Collaborate with a multinational team, fostering European and trans-European exchange.
- Gain extensive technical and commercial knowledge in string inverters, central inverters, inverter stations, and storage solutions.
- Benefit from technical and commercial training at our German headquarters and opportunities to visit our R&D facility in China.
About us
We are fighting every day to make our mission happen – Clean Power for All!
With 870+GW of clean power presently installed worldwide, we are on the road to success!
Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.
Company at a glance
Founded in 1997, Sungrow Power Supply Co., Ltd. is a leading global renewable energy company specializing in the R&D, production, sales, and services of renewable energy equipment.
Sungrow operates in more than 100 countries and regions worldwide, with 20+ international subsidiaries, 4 major manufacturing bases, and 7 R&D centers.
With strong global presence and continuous innovation, Sungrow has been honored with numerous awards, including “Global Top 500 New Energy Enterprises”, “The World's Most Bankable PV Inverter and Energy Storage Company (BloombergNEF).”, “Best Employer Brand among Globalized Enterprises”, and “MSCI ESG Rating AAA”.
Looking ahead, Sungrow will remain committed to its mission of “Clean power for all,” to bridge to a sustainable future while building a trusted, world-renowned brand.
Top Benefits
- Career advancement opportunities
- Bonus payment based on KPI agreements
- Technical and commercial training
- International travel opportunities
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