Recovery Litigation Assistant

Overview

Salary: $20-25 per hour

Location Type: Hybrid

Position Type: Full Time 

Schedule: Monday thru Friday 8:00am-5:00pm

 

The Recovery Litigation Assistant performs administrative functions for the collection of unpaid charged-off loans. This role minimizes loss and increases net recoveries by determining the best actions to protect Suncoast Credit Union assets. An ideal candidate is an experienced collections professional with a calming demeanor.

 

Responsibilities

• Review correspondence received for charge-off accounts and pleadings filed by members with Suncoast Credit Union named as the creditor
• Determine appropriate action to protect the interest of the credit union
• Implement compliance guidelines when referring accounts for litigation, replevin, suit on mortgage notes, or to third-party collection agencies
• Prepare required documentation for referrals
• Attend in-person or virtual trials, mediations, hearings, and meetings when a credit union representative is required to provide testimony or obtain information to assist with the discovery process
• Negotiate payment arrangements, settlements, and satisfaction of judgments within credit union policy
• Perform right of offset on depository accounts and apply the funds to charged-off loans
• Post payments to charged-off loans
• Assist the Recovery Supervisor with the analysis of the recovery portfolio
• Plan, evaluate, and monitor charged-off accounts for assignment or reassignment to third-party collection agencies
• Monitor, update, and verify status of recovery accounts
• Maintain consistent communication with collection agencies, attorneys, vendors, and members
• Update attorney disbursement reports for third-party agency on a monthly basis
• Maintain vendor and internal collection systems specific to the Recovery Area
• Utilize information obtained from credit reporting, skip tracing services, and software to recover collateral or funds
• Attend educational events to increase professional knowledge and remain current with compliance guidelines

Qualifications

• High school diploma or equivalent
• 3+ years of experience with the recovery of first or second-party collections
• Experience with legal and court processes
• Good knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities, including Florida repossession laws and procedures, litigation and judicial procedures, Debtor/Creditor Collection Law, Fair Debt Collection Practices Act, and Florida statutes pertaining to the collection of consumer debts
• Good knowledge and understanding of credit union products, services, policies, and procedures, including Member Solutions policies, the Collection Code of Ethics, and accounting procedures
• Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
• Accurate, detail-oriented, and organized with task management
• Ability to analyze and resolve routine problems or situations requiring minor adjustments to working methods
• Proficient written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
• Ability to communicate information requiring explanation or interpretation
• Must be able to maintain a high level of confidentiality

Benefits

• Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
• Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
• Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
• Community Involvement: Paid Volunteer Hours
• Growth: Degree Assistance up to $5,000 per year
• Flexibility: Remote, Hybrid, and Onsite Schedules
• Security: Pet Insurance, Free Identity Theft Protection, Legal Assistance 

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

 

Company Overview 

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. 
For more information, please visit our careers site at https://careers.suncoastcreditunion.com/