Concession Stand Worker

Location: Philadelphia, PA, 19129

Position: Concession Stand Worker

Pay Rate: $18.00 per hour

Reports To: Concessions Supervisor / Concession Manager

Employment Status: Hourly

Position Summary

The Concession Stand Worker provides food preparation, cashier, stocking, cleaning, and customer-service support for PYB concession operations. Stand Workers are scheduled according to attendance and event demand.

Essential Responsibilities

• Greet customers and provide friendly, efficient service.
• Take customer orders accurately.
• Operate the POS system and process cash and electronic payments.
• Prepare and serve approved concession menu items.
• Follow established recipes, portions, and presentation standards.
• Maintain appropriate food temperatures and food-safety procedures.
• Restock food, beverages, condiments, utensils, packaging, and supplies.
• Maintain clean counters, equipment, refrigerators, preparation areas, and customer-service areas.
• Wash and sanitize equipment and food-contact surfaces.
• Follow proper handwashing, glove-use, and sanitation procedures.
• Rotate products using proper FIFO procedures.
• Check product dates and notify management of expired or damaged products.
• Assist with receiving and storing deliveries when assigned.
• Communicate low inventory or product shortages to the Supervisor or Manager.
• Assist with opening and closing procedures.
• Remove trash and maintain clean work areas.
• Follow instructions provided by the Concessions Supervisor or Concession Manager.
• Provide additional support during tournaments and high-volume events.

Scheduling Expectations

• Stand Worker staffing is based primarily on PYB attendance and business demand.
• Stand Workers are generally scheduled at approximately 1 worker per 75 attendees, up to the established maximum staffing level.
• Weekday Stand Worker shifts generally begin at 2:00 PM or later.
• Scheduled shifts should generally be at least 4 hours.
• Stand Workers should not work unauthorized overtime.
• A Supervisor or Concession Manager must provide appropriate leadership coverage whenever Stand Workers are operating.

Qualifications

• Food service, concessions, restaurant, retail, or customer-service experience preferred but not required.
• Ability to follow food-safety and sanitation procedures.
• Ability to work in a fast-paced environment.
• Dependable attendance and punctuality.
• Ability to communicate professionally with customers and coworkers.
• Ability to work evenings and weekends as scheduled.