Wireless Sales Consultant
About this role
Some of what you will do
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.
Specifically, you will:
- Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
- Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
- Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
- Responsible for achieving personal sales goals
- Maintain company merchandising standards, including current pricing
- Support asset protection procedures and privacy standards
- Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
- Effectively resolves customer concerns and escalates to management when appropriate
Qualifications
Some of what you need:
- 3 months to 1 year of wireless sales or sales experience
- Customer focus and service orientation
- Demonstrates strong selling ability
- Demonstrates ability to coach others
- Capacity to communicate with clients effectively using a variety of mediums
- Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
- Technology savvy
- Curious
- Approachable
- Passionate
- Problem solver
Some perks and benefits
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...
Company at a glance
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
Top Benefits
- Associate discount
- Health benefits
- Dental benefits
- RRSP
- DPSP
- Performance bonuses
- Learning & Development programs
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