Senior Technician (Contract)
On-site
About this role
Job Descriptions
- To ensure overall customer satisfaction with Company’s Aftersales service
- Liaising with customer to arrange the bus to be service and repair
- Perform diagnosis on vehicle for fault finding
- Open Job card in Maximo system and demand parts
- Carry out repair/service job & servicing of battery, etc
- Diligent recording of all info in service report (mileage, parts list, fault codes, etc)
- Update to customer the progress timely
- Get customer to sign on service report to acknowledge the repair jobs
- Provide breakdown support to customer
- Carry out recall /warranty job as documented by MAN
- Other functions as required by superior
Skills
- Computer literacy
- Electrical & Air Con repair background
- Basic oral and written communication in English
- Customer service orientated
- Professional and able to adapt to situational changes
- Judgement of urgency
Company at a glance
At ST Engineering, we apply our technology and innovation to solve real-world problems and improve lives. Our commitment to excellence and our track record as a global technology, defence, and engineering company earns us a reputation for quality and trust.
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Founded1967
Team Size10,001+ employees
WorkspaceOn-site
IndustryEngineering Services
Location
Singapore
Websitestengg.com
LinkedInLinkedIn
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