Senior Technical Writer

Who We Are

Spectro Cloud aims to make infrastructure boundaryless for the enterprise, from the data center to the edge and every platform in between. We provide solutions that help enterprises run applications on Kubernetes, their way, anywhere.

Established by a team of multi-cloud management experts and industry veterans with a track record of success, we're at the forefront of multi-cloud management solutions. What sets us apart is our team's commitment and strong backing from industry-leading investors, which drives our progress. Our collective focus is on delivering unmatched value that resonates with our customers, and you can take pride in being involved with it.

About The Job

The Spectro Cloud Documentation & Education team is looking for a Senior Technical Writer to join our experienced team of technical writers and education engineers. We are looking for someone with a strong technical background to contribute to our documentation and provide the best user experience with Palette, our Kubernetes management platform.

As a Technical Writer, you will focus on creating user-friendly content that meets our customers’ needs and concerns. In your day-to-day, you will work closely with developers, engineers, and other technical staff to understand and document the technology and software that we build at Spectro Cloud. You will create reference materials, diagrams, and how-tos to help our practitioners gain a deeper understanding of the product. We believe in team and individual ownership, so you will work alongside other team members to build expertise in a product area.

We are a technical product, so we are looking for individuals who are comfortable with developer workflows and using the same tools as developers: git, Kubernetes, command-line interfaces, GitHub, containers, Docker, cloud providers, and Terraform.

The Team

The Documentation & Education team works closely with the Product, Engineering, and Support teams to ensure we provide accurate, complete feature documentation that meets our customers' real needs. Senior Technical Writers leverage their extensive technical and writing skills to educate prospective customers by creating clear, concise documentation representative of their workflows and concerns.

Location: London, UK (Hybrid)

Job Responsibilities

● Create clear, in-depth how-to guides and feature documentation that help users understand and use product features, leveraging real-world scenarios, customer use cases, and product workflows.

● Conduct hands-on testing, experimentation, and independent research to gain deep, first-hand product knowledge. Identify and document edge cases, limitations, and feature updates to ensure technical accuracy and completeness.

● Collaborate closely with product managers, developers, engineers, QA, and UX to gather and validate technical information, clarify complex functionality, and stay aligned with evolving product roadmaps.

● Author technical blogs, release notes, and long-form content that explain product innovations and industry trends, supporting Spectro Cloud’s developer engagement.

● Champion user-first documentation practices by advocating for accessible, inclusive, and task-oriented content

● Define and maintain content standards, templates, and voice/tone guidelines to ensure consistency across documentation.

● Mentor and support junior or mid-level technical writers, providing feedback on their work, sharing best practices, and helping them develop their technical and editorial skills, fostering a culture of collaboration and continuous learning.

● Refactor and enhance documentation information architecture to improve content organization, navigation, and discoverability across the Docs site.

● Take ownership of high-impact documentation projects end-to-end, including planning, coordination, writing, and review.

Required Qualifications

We don’t expect the ideal candidate to check every box, but the items below are things we look for when reviewing candidates. Do not let this discourage you from applying.

● Excellent communication skills

● A self-starter with the ability to dive into technical features by themselves and create documentation

● Experience in analyzing information architecture and restructuring content

● 4+ years of experience as a technical writer

● Experience with Docs-as-Code processes

● Able to coach and mentor other technical writers

● Comfortable writing in Markdown

● Comfortable using developer tools such as git, CLIs, Docker, and GitHub

● Familiar with containers and Kubernetes

● Comfortable working in a remote setting and with a remote-first culture

● Experience with infrastructure providers (AWS, Azure, GCP, VMware)

● Comfortable creating diagrams and visual resources to help the learning process

● Displays a passion for learning and exploring new technologies

Additional Preferred Qualifications

● Cloud certifications, such as the AWS cloud certifications

● Experience with AI tools and workflows