Insurance Associate

Location: Houston, TX 77079 (REQUIRED – In-Office/On-Site work schedule)

FLSA Status: Exempt

About Monarch Sky
Monarch Sky Insurance specializes in niche insurance programs. We partner with multiple carriers to tailor your insurance policy to your needs in both admitted and surplus lines insurance markets.

Job Summary
We are seeking a high-energy, Insurance Associate to serve as the primary point of contact for our insurance clients. In this dynamic role, you will balance top-tier relationship building with sharp operational execution—handling everything from quoting new business and educating clients on policy details to managing applications and issuing binders.

The ideal candidate is a master of workflow management who thrives on precision, meets tight turnaround benchmarks, and pairs a warm, professional communication style with an unwavering commitment to a seamless client experience.

Summary of Essential Job Functions
• Deliver warm, professional support via email and phone
• Quotes all new business
• Informs and educates clients about policy coverage, changes, exclusion, and insurance coverage needs
• Responds to clients’ needs by producing binders, policies, endorsements, cancellations, and other related items; and verifies their accuracy
• Prepares and completes application in coordination with client; submits applications to eligible and appropriate carriers; obtains client signatures on all applications and required forms; follows up to ensure timely receipt of quotes and policies
• Maintain accurate records and follow through on client requests
• Collaborate with internal teams to ensure seamless client service
• Unwavering delivery of meeting or exceeding defined accuracy and turnaround benchmarks, ensuring casework is completed with precision and speed in alignment with service-level expectations
• Placing the client first in all interactions – obsessed with client experience
• Sets priorities and manages workflow to ensure efficient, timely, and accurate processing of transactions and other responsibilities

Minimum Requirements
• 1 – 3 years insurance experience in either Personal Lines or Small Business
• Strong attention to detail and written communication skills
• Eligibility to work in the United States

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Monarch Sky is an equal opportunity employers.

We are currently managing our staffing needs internally. Please, no recruiting firm or staffing firm candidates. Consideration will not be given to candidates who have not directly completed an employment application. We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. We are not adding to our limited list of currently approved vendors. Please refrain from contacting us or any employees regarding staffing or recruitment opportunities.