Manager - Family Services

Make a difference from day one

Southwest Human Development is Arizona’s largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a child’s development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time.

Your skills, experience, and passion are needed at one of the nation’s largest nonprofits dedicated to early childhood development. Join our team and experience a long-term career which brings joy and satisfaction in knowing you make a difference.  We offer over 40 programs and services to more than 140,000 children.

Why candidates love working here

• Contribute to meaningful work that helps children and families build strong foundations for the future.
• Enjoy a comprehensive benefits package, including medical, dental, vision, wellness plans, generous paid time off, and 401(k) matching every paycheck.
• Build your future with access to learning, development, and career advancement opportunities.
• Be part of a collaborative, purpose-driven culture where your work truly matters.
• Join a Great Place to Work® Certified organization, with a culture shaped by employee feedback and built on trust, support, and collaboration.

Job title: Family Services Manager

The Family Services Manager supervises Early Head Start/Head Start employees in the planning and implementation of the Early Head Start/Head Start program; manages a designated district(s) with specific sites in the context of a management team. Oversees services provided by the EHS-HS team to enrolled children and their families. Services include screening, assessment, individualization, prenatal/child outcomes tracking and coordination of overall comprehensive child development, mental health, disabilities, nutrition, health, parent involvement and family development.

What you’ll do:

• Mentor and supervise team in the planning and implementation of the EHS-HS program curriculum. family engagement services.
• Manage a designated district(s) with specific sites in the context of a management team.
• Oversees services provided by the EHS-HS team to enrolled children and their families including screening, assessment, individualization, prenatal/child outcomes tracking and coordination of overall comprehensive child development, mental health, disabilities, nutrition, health, parent involvement and family development.  
• Monitors status of all enrolled children’s outcomes, utilizes program consultants, manages EHS-EHSCCP-HS systems and services requirements for State Regulations and Head Start Performance Standards.
• Supervises documentation and provides quality assurance activities.
• Assures collaboration and integration of the integrated services team for high-quality early childhood development, mental health, health, nutrition, safe environments, and disability services.
• Assists in planning, developing, and monitoring program services, policies and procedures.
• Contributes to the continuous improvement of Early Head Start/ Head Start program services.
• Collaborates with public school personnel and community agencies.

What you’ll bring:

• Bachelor’s degree required- Early Childhood Education, Family Studies, or related field
• Minimum of 2 years' experience is required, including:
  • Social services experience, including case management
  • Supervision Experience
• Equivalent combination of education and experience will be considered
• Ability to speak, write, and read Spanish is required
• Possess an insured & registered vehicle and a valid AZ driver’s license.
• Valid Arizona Fingerprint Clearance Card - OR - must qualify for a valid Arizona Level One Fingerprint Clearance Card
• DES Criminal Affidavit Required
• AZ DHS Criminal History Affidavit Required
• FPC DPS Verification Required
• Food Handlers Card

Southwest Human Development is committed to creating a safe, healthy, and supportive environment for our employees and the communities we serve.  

Learn more about working with us 

Our core values reflect our commitment to children, families, caregivers, and the communities we serve. They guide how we work, how we support one another, and how we grow as a team. Learn more about our values and benefits here.