Credit Manager

The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.

Credit Manager

📍 Location: 3110 S 1030 W South Salt Lake City, UT 84119
📅 Schedule: Monday – Friday | 8am-5pm - HYBRID

💲 Compensation: Salary + bonus; based on experience

✈️ Travel: 25%

 

About Us

SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. With deep roots in the construction and industrial supply industry, we serve contractors, builders, and manufacturers with an unwavering commitment to reliability, integrity, and performance.

Our success is built not only on the quality of our products and services, but on a company culture that values people, relationships, and the drive to go above and beyond. We believe that how we serve is just as important as what we deliver.

 

Position Summary

SouthernCarlson is seeking an experienced Credit Manager to lead the company's credit and collections function. This role is responsible for managing accounts receivable performance, mitigating credit risk, improving cash flow, and developing effective collection strategies across multiple locations. The Credit Manager will provide leadership to the credit team while partnering with sales, operations, and customers to support business growth and maintain strong customer relationships.

Key Responsibilities

• Lead, coach, and develop the Credit and Collections team to achieve departmental goals and performance expectations.
• Oversee invoice collections and resolution of customer account issues to ensure timely payment and account accuracy.
• Establish and monitor collection strategies to maintain customer accounts within agreed payment terms.
• Review delinquent accounts, evaluate credit risk, and direct collection efforts based on aging, exposure, and customer circumstances.
• Analyze accounts receivable trends and implement initiatives to improve receivable turnover, reduce DSO, and minimize bad debt.
• Monitor Prelim software, by reviewing status and dates of Preliminary notices.  Analyze waivers to assure SouthernCarlson is protected
• Partner with branch leadership, sales teams, and customers to resolve disputes and develop effective collection solutions.
• Monitor customer payment trends and proactively identify potential financial risks.
• Develop, maintain, and enforce credit and collection policies, procedures, and best practices.
• Prepare and present accounts receivable, aging, collection, and credit risk reports to leadership.
• Escalate significant financial concerns, credit exposures, and collection risks to senior management.
• Drive continuous improvement initiatives that enhance efficiency, reporting accuracy, and overall departmental performance.
• Maintain strong relationships with customers and internal stakeholders while balancing risk management and customer service objectives.
• Ensure compliance with company policies, accounting standards, and applicable regulations.

You May Be a Great Fit If You Have:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred; equivalent experience considered.
• 5+ years of progressive experience in credit, collections, accounts receivable, or financial management.
• 2+ years of leadership or supervisory experience managing credit, collections, or accounting personnel.
• Background in the construction, industrial, distribution, or building materials industry preferred.  Knowledge of lien laws, Preliminary Notices, waivers etc.
• Strong knowledge of commercial credit practices, risk assessment, accounts receivable management, and collection strategies.
• High attention to detail
• Advanced proficiency in Microsoft Excel and Microsoft Office applications.
• Experience with ERP systems and accounts receivable management software preferred.
• Excellent communication, negotiation, and conflict resolution skills.
• Strong organizational skills with the ability to prioritize multiple projects and deadlines.
• Self-motivated leader with a high level of integrity, accountability, and attention to detail.

Why You’ll Love Working With Us

🕒 Consistent Hours – Monday–Friday schedule, Hybrid
🤝 Positive Culture – Team-first environment built on respect and trust
📈 Career Growth – We promote from within—start here, grow here
💼 Competitive Benefits:

• Health, Dental, Vision
• 401(k) with Company Match
• Paid Time Off, Sick Time and Holidays

Our Values – OUR PROMISE MEANS MORE™

• Respect – We treat everyone with kindness and fairness
• Integrity – We do what's right, always
• Teamwork – We win together
• Family Feel – We’re a nationwide company with a local touch

SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.