Office assistant

Southern Traditions Window Fashions is dedicated to providing an exceptional experience for both our clients and our team members. We have an immediate opening for an outgoing and organized Inside sales rep for our Charlotte location. This team member will be our Showroom Consultant while ensuring excellent customer experience for our new and existing clients. This position is heavily weighted towards being on the phone. You will play a key role in establishing strong customer relationships and contributing to the success of our sales team in achieving and exceeding sales goals.

 

Job Responsibilities:

• Calling all new leads and scheduling sales appointments
• Fielding inbound calls
• Build rapport and maintain strong customer relationships with current clients and new prospects
• Calling & following up on outstanding quotes
• Maintain accurate records in Salesforce and other systems
• Greet and assist showroom visitors with product selection
• Showcase features and benefits of our window fashions product lines
• Maintain a clean and organized showroom and workspace
• Help host customer events at our showroom
• Perform administrative duties necessary to support the overall business

 

Qualities of an Ideal Candidate:

• High energy on the phone
• Confidence working independently
• Excellent communication skills, verbal and written
• Outgoing personality and positive attitude
• Well organized, detail-oriented, and efficient
• Ability to multitask and effectively manage time
• Motivated self-starter and team player
• Experience utilizing computer systems and an aptitude to quickly learn new systems
• Customer service oriented
• Professional and dependable
• Minimum of 2 years of experience in an office role

 

Benefits:

• 401K matching
• Paid Time Off
• Supplemental healthcare and insurance options

 

Compensation:

Full-time, hourly position

Mon-Fri 9:00-5:30

$20-25/hour, depending on experience