About this role
Build Your Career with a National Organization Where Your Expertise Makes an Impact:
Source Atlantic, The Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.
We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Inside Sales Representative based out of Bathurst, NB.
RESPONSIBILITIES
- Respond to customer inquiries via phone, email, or in-person with professionalism and technical expertise.
- Understand customer requirements and recommend appropriate industrial products, systems, and technical solutions.
- Present alternatives and solutions considering pricing, specifications, compatibility, and availability.
- Process quotes, proposals, and orders accurately, ensuring all product specifications and system requirements are accurately captured and addressed
- Provide reliable updates on product availability, shipment status, and delivery timelines
- Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues
- Follow up with customers after sales to ensure satisfaction and address concerns
- Maintain organized customer records and communicate demand changes to purchasing
- Support inventory counts and maintain accurate system data
- Adhere to company policies and procedures
- Stay current on product lines, technical updates, and industry trends.
- Perform other duties as assigned
QUALIFICATIONS
- 2 or more years of experience in an Inside Sales role is an absolute must
- Though not required, preference will be given to individuals with experience working in/around electric motors, compressed air systems, power transmission components, or related
- Strong customer service & solutions focus with professional demeanor
- Collaborative and able to develop/maintain relationships with ease inside & outside the organization
- Excellent verbal and written communication, listening, negotiation, and phone skill
- The ability to effectively read technical documentations, then capture and communicate findings & specifications
- High integrity with strong ethical standards
- Proven problem-solving, analytical, and organizational abilities with strong attention to detail
- Comfortable in a fast-paced environment; able to multitask and adapt to changing priorities
- Basic business math skills (rates, ratios, algebra)
- Strong computer aptitude, including Microsoft applications and ERPs (P21/Prophet 21)
In accordance with the provincial wage transparency requirements, the expected base compensation for this position is $20-23.50/hr (or more) depending on relevant experience, technical competencies, certifications, etc.
Unveiling Your Perks:
Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:
- Competitive compensation that recognizes your worth.
- A flexible health, drug, and dental plan tailored to your well-being.
- An employer-matching retirement savings plan for your financial security.
- Additional life and disability insurance options for peace of mind.
- Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
- An enriched vacation entitlement schedule for a balanced life.
- Participate in our physical fitness reimbursement program, championing your vitality.
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