Senior Infrastructure Engineer
About this role
Are you an Infrastructure Engineer looking for a unique opportunity?
Sopra Steria’s Aerospace Defence and Security sector are once again hiring for experienced Senior Infrastructure Engineers for a security cleared position in a key defence account. This is an opportunity for a DV cleared Engineer with experience in providing second line support and technical implementation, installation, maintenance and performance optimisation of infrastructure technologies to join a growing area of an established team.
This role is based on site in our office in Hemel Hempstead.
Due to the nature of the project, we are only able to progress with candidates that hold an active DV clearance and sole British Nationality.
What you’ll be doing:
• Evaluate hardware and software (for server, network, storage or desktop environments)
• Test all deliverables produced and document results.
• Integration and test of new products (both hardware and software) for incorporation into programme infrastructure.
• Administration and enhancement of the environment and its supportability.
• Provide second line support.
• Carry out project tasks to ensure the viability of the project
• Accurately assess time to complete tasks in order to follow standard project processes and procedures.
What you’ll bring:
• Experience of operating service support function(s) within an enterprise environment.
• Infrastructure skills covering administration, fault finding/diagnosis and fix.
• Experience of: File/Print Clusters, enterprise level thin client environments and messaging systems would be an advantage.
• Documentation Skills, with the ability to produce documents for use by an end user, as well as operational procedure documentation for use by service desk personnel.
• Extensive work experience in infrastructure Management.
It would be great if you had:
• Knowledge of ITIL Service Management processes and practices.
• Accreditation to MCP level or equivalent.
• Customer service skills and experience of dealing and resolving complex issues.
If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Security Clearance Level: DV
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.
Sopra Steria’s Aerospace Defence and Security sector are once again hiring for experienced Senior Infrastructure Engineers for a security cleared position in a key defence account. This is an opportunity for a DV cleared Engineer with experience in providing second line support and technical implementation, installation, maintenance and performance optimisation of infrastructure technologies to join a growing area of an established team.
This role is based on site in our office in Hemel Hempstead.
Due to the nature of the project, we are only able to progress with candidates that hold an active DV clearance and sole British Nationality.
What you’ll be doing:
• Evaluate hardware and software (for server, network, storage or desktop environments)
• Test all deliverables produced and document results.
• Integration and test of new products (both hardware and software) for incorporation into programme infrastructure.
• Administration and enhancement of the environment and its supportability.
• Provide second line support.
• Carry out project tasks to ensure the viability of the project
• Accurately assess time to complete tasks in order to follow standard project processes and procedures.
What you’ll bring:
• Experience of operating service support function(s) within an enterprise environment.
• Infrastructure skills covering administration, fault finding/diagnosis and fix.
• Experience of: File/Print Clusters, enterprise level thin client environments and messaging systems would be an advantage.
• Documentation Skills, with the ability to produce documents for use by an end user, as well as operational procedure documentation for use by service desk personnel.
• Extensive work experience in infrastructure Management.
It would be great if you had:
• Knowledge of ITIL Service Management processes and practices.
• Accreditation to MCP level or equivalent.
• Customer service skills and experience of dealing and resolving complex issues.
If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Security Clearance Level: DV
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.
Company at a glance
Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion.
The world is how we shape it
Team Size10,001+ employees
WorkspaceHybrid
IndustryIT Services and IT Consulting
Location
Dacorum, England, United Kingdom
Websitesoprasteria.com
LinkedInLinkedIn
Top Benefits
- 25 days annual leave
- Health cash plan
- Life assurance
- Pension
- Flexible working arrangements
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