Head of Strategic Solutions & Delivery

As Delivery Solution Owner, you will be responsible for shaping and progressing strategic technology solutions that support the continued development, protection and growth of a major Defence account.

Working closely with the Head of Architecture, customer stakeholders, delivery teams and the wider SIAM function, you will translate business challenges into practical, commercially viable and deliverable solutions. You will ensure that proposed solutions align with the existing technology architecture and roadmap, recognising the technical and contractual constraints of the account.

You will take ownership of solutions from initial opportunity identification and stakeholder engagement through commercialisation, change governance and delivery, ensuring continuity between the original strategic intent and the final operational outcome.

What you will be doing:

• Work with the Head of Architecture to develop credible technology solutions that align with the agreed technology roadmap, existing account architecture and contractual constraints.
• Engage with key Authority and wider Ministry of Defence stakeholders to understand their challenges and identify solutions that maximise the capabilities delivered through the SDC transformation.
• Partner with the ADS-SBS BPO function to understand operational challenges and develop appropriate internal investment proposals, including opportunities to utilise platforms such as Salesforce.
• Own and shape strategic solutions from initial concept through business case development, commercial approval, change governance, mobilisation and delivery.
• Work closely with IT Delivery Product Managers to ensure commercialised solutions are translated into clear delivery plans and implemented successfully.
• Collaborate with the change function and SIAM teams, including AMO, SMO and IAST, to ensure proposed changes are appropriately assessed, estimated, planned and aligned across technical and operational functions.

What you will bring:

• Strong experience of shaping and delivering complex business, application, service or technology solutions within a large managed service or outsourced environment.
• Experience of translating customer challenges and strategic objectives into practical solutions that are technically credible, commercially viable and operationally deliverable.
• Strong understanding of application management, application development, solution delivery and the relationship between architecture, technology roadmaps and operational services.
• Proven ability to engage and influence senior customers, business leaders, technical specialists and delivery stakeholders within a complex organisational environment.
• Experience of taking opportunities through the full lifecycle, including solution development, business case creation, commercialisation, change control, mobilisation and delivery.
• A collaborative and team-focused approach, with the ability to bring together architecture, commercial, change, product, delivery and technical teams to achieve shared outcomes.

It would be great if you had:

• Experience of working within the Ministry of Defence, Central Government or another highly regulated environment.
• Experience of Salesforce, business process services, digital transformation or technology-enabled process improvement.
• Experience of account growth, contract change, investment proposals or developing solutions within an in-life managed services contract.

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Level of Clearance: SC

Salary offered will be in line with experience and development needs.

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Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK’s Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.