Associate Director, Relationship Manager - The Orchard

United States, New York, New York · On-site$80k – $90k

About this role

About The Orchard

The Orchard is a leading global music distributor and Artist & Label services company operating in 50+ markets worldwide. The Orchard empowers creators and businesses to grow and adapt in the dynamic global music industry. We specialize in being artist focused, blending industry expertise and technology, leveraging data to drive success, and providing streamlined digital and physical distribution solutions. The Orchard’s comprehensive artist & label services offerings include marketing, sync licensing, premium video services, transparent data analysis, advertising, rights management, radio promotion, D2C, and more.

The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.

We are seeking a Relationship Manager candidate to play a key role in coordinating and managing tasks for artist and label campaigns, offering vital sales support, and overseeing the evaluation of services. Reporting into the Relationship Manager Lead based out of New York, NY. This role involves tracking campaigns and budgets, collecting key materials, and assisting with critical day-to-day responsibilities across the team. The ideal candidate will be adept at working cross-functionally between departments and within diverse systems. They are flexible and capable of handling multiple tasks efficiently.

WHAT YOU’LL DO: 

  • Relationship Management: Maintain close relationships with label day-to-day teams, ensuring clear communication and timely updates on project deliverables. Weekly visits to key clients.
  • Campaign Coordination: Ensure all departments are equipped with the necessary tools and support to execute campaign plans effectively.
  • Communication: Share regular updates with both internal and external parties on campaign progress, priority release schedules, and other key initiatives.
  • Project Management: Ensure plans and campaigns stay on track, responding quickly to action items and maintaining momentum.
  • Campaign Execution: Ensure campaigns are executed to the highest standard, maintaining a high level of service and attention to detail.
  • Data-Driven Decision Making: Use reports and data to adapt quickly to emerging trends and increased fan activity, adjusting campaigns as needed.
  • Goal Setting: Work with the Relationship Lead to build benchmarks and set campaign goals at the start of each project.
  • Artist & Campaign Insights: Stay informed on both high-performing and developing artists, identifying opportunities to increase visibility and performance.
  • Company Knowledge: Serve as a reliable, knowledgeable source about company processes, ensuring smooth campaign execution.
  • Catalog Optimization: Help optimize label catalogs, especially around key tentpole moments.
  • Problem-Solving & Flexibility: Be prepared to jump in and tackle problems as they arise. Find creative solutions to keep projects moving forward. Demonstrate flexibility and balance in support of label needs.
  • Performance Reporting: Regularly prepare high-level performance reports on label, artist, and campaign results for the team.

WHO YOU ARE: 

  • Experience: Minimum of 5 years in project management or campaign coordination. Previous experience product managing directly with labels, third-party agencies, or artist management teams is preferred.
  • Analytical Skills: Proficiency in utilizing analytics tools to track and interpret release performance, trends, and metrics.
  • Communication: Excellent verbal and written communication skills, with the ability to serve as a key liaison between artists, labels, internal teams, and external partners.
  • Organization: Ability to stay organized in a fast-paced environment, meeting deadlines and resolving challenges quickly.
  • Project Management: Exceptional organizational skills, with the ability to manage multiple complex projects and priorities simultaneously. A highly organized professional that pays close attention to the details with the ability to multitask and prioritize to tight deadlines.
  • Proactivity: Ability to be proactive, with a problem-solving mindset and a willingness to take initiative.
  • Software Proficiency: Familiarity with digital tools, release management software, and project management platforms is highly desirable. You are also experienced in Microsoft Office Suite & Google Workspace Applications and are adaptable to new programs.
  • Motivation: You are passionate about the music business and have a desire to build a career in the industry.

What We Give You

  • An opportunity to influence music on a global stage.
  • A modern, diverse and creative work environment.
  • An investment in your learning & development.
  • A comprehensive and attractive benefits package including healthcare coverage, life insurance, generous leave policies, 401K + employer matching, Winter recess, voluntary benefits, industry-leading mental health and fertility coverage, family resources and education financial assistance. 

The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

The anticipated annual base salary does not include any other compensation components or other benefits that an individual may be eligible for.  The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
New York Pay Range
$80,000$90,000 USD

Company at a glance

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

Team Size5,001-10,000 employees
WorkspaceOn-site
IndustryMusicians
Location
New York, New York, United States

Top Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Coverage
  • 401K With Employer Matching
  • Identity Theft Protection
  • Mental Health Resources
  • Meditation Resources
  • Fertility Coverage
  • Paid Childbirth Or Bonding Leave
  • Paid Caregiver Leave
  • Subsidized Back-up Child And Elder Care
  • Adoption Reimbursement
  • Surrogacy Reimbursement
  • Tuition Reimbursement
  • Student Loan Reimbursement
  • Winter Recess

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